Money spent on games addons anything

Hi there tallguy,

Thanks for reaching out here in Xbox forums. I understand there is an issue with troubleshooting Add-ons, refunds and a ban on a Microsoft Account.

In reference to your inquiries

• Troubleshooting add-ons, try this: Troubleshooting add-ons. If the issue persistsin-game, you may want to report the issue to the game
  developer.
• Request an Xbox digital product refund
  • If the issue persists, keep in mind the
    Microsoft Service Agreement
  • g. Refund Policy. Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable. If you believe that Microsoft has charged you in error, you must contact
    us within 90 days of such charge. No refunds will be given for any charges more than 90 days old. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar
    refund in the future. This refund policy does not affect any statutory rights that may apply. For more refund information, please visit our
    help topic.

• I recommend visiting our Enforcement website for all information regarding Bans and Suspensions.
  If you were suspended for longer than a day you can submit a case review.
  You can find steps for submitting a case review here:
  https://enforcement.xbox.com

I would like to remind you of the
Xbox Forum Guidelines.

• 4) Do not post or use profanity or any creative form of bypassing the word filters. Even if it’s ****** don’t post it.

Thank you for letting us know about the issue. We'll be locking the thread.
If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day.

I've not received anything either however I've not really spent a lot of money in the store this year since getting game pass.

i feel like my money was well spent at this point. not to argue or anything.

[quote user="Khronokai"]I already spent my points on 50% off for the skyrim addons.[/quote]

Me too!

Any news on this I can't access this game at all it get stuck on the loading screen (loading product list).

This is not good enough! I have just spent £12 on addons for the game and now I can't access it.