Money refund for online purchased game (ARK bundle)

Discus and support Money refund for online purchased game (ARK bundle) in XBoX Sales and Promo to solve the problem; This morning I downloaded the ARK bundle on my Xbox one... However... After a few hours the game chrashes and every progress is lost. So you need to... Discussion in 'XBoX Sales and Promo' started by Player944679015, Jul 24, 2019.

  1. Money refund for online purchased game (ARK bundle)


    This morning I downloaded the ARK bundle on my Xbox one... However... After a few hours the game chrashes and every progress is lost. So you need to start all over again. This happened 5 times now so im done.. I want my money back.

    How do i do this? just canceling the PayPal payment doesn't seem to be the most preferable option. I tried to find a button (refund, roll back or whatever) in my account details. Couldn't find it.

    Searched the xbox connection options and got stuck in an endless spiral of pages that refer to each other but don't provide the option to talk to a real person (not very customer friendly).

    Really hope that someone can help me because im getting pretty frustrated at the moment...

    :)
     
    Player944679015, Jul 24, 2019
    #1
  2. XBF Felixx P Win User

    Money refund for online purchased game (ARK bundle)

    Hey there
    Player944679015
    !



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you again and have a great day!

    Felix

    Xbox forums support
  3. bergboy2222 Win User

    Money refund for online purchased game (ARK bundle)

    You can also try uninstall and reinstall the game. Sometimes works for games crashing. Hope this helps.
  4. Player944679015 Win User

    Money refund for online purchased game (ARK bundle)

    I bought it this morning. Game crashed 5 times now deleting all the game info :(.

    In the Netherlands we have got 14 days to return products that you bought online so that shouldn't be a problem.
  5. Buachaill Dona Win User

    Money refund for online purchased game (ARK bundle)

    Sorry to hear that link won't work for you in your country, usually it will just send you to the site for your country. Anyhow you can either try a web search for "Xbox refunds" in your browser and it should be the first or second result. Or failing that
    you can search refunds on http://xbox.com . then scroll to the bottom to where it says support and it will have a link to your refund page.
  6. Buachaill Dona Win User

    Money refund for online purchased game (ARK bundle)

Thema:

Money refund for online purchased game (ARK bundle)

Loading...
  1. Money refund for online purchased game (ARK bundle) - Similar Threads - Money refund online

  2. I refunded a game on Microsoft store And haven't Received My Money

    in XBoX on Windows
    I refunded a game on Microsoft store And haven't Received My Money: I Refunded Minecraft Java And Bedrock Edition ( the £24.99 Version) and when I check the Microsoft refund status it say its been refunded but the money hasn't gone to my debit card as the money...
  3. Please Help me get access to my account and link it with Xbox or refund the money.

    in XBoX Accessibility
    Please Help me get access to my account and link it with Xbox or refund the money.: I am reaching out for urgent assistance regarding a serious issue I’ve encountered. While I still have access to my Microsoft account, I have unexpectedly lost access to my Xbox One profile, which...
  4. Did not receive my money from refund

    in XBoX Games and Apps
    Did not receive my money from refund: I requested a refund and it approved of my refund and says I have refunded the game but I have not gotten my money in my credit card but it says that already received my money. The game I...
  5. Why haven't I been refunded. I refunded a week ago and still haven't got any money back for...

    in XBoX Games and Apps
    Why haven't I been refunded. I refunded a week ago and still haven't got any money back for...: I bought paleo rod and didn't mean to but I go to refund page next day and refunded it an have gotten non elf my money back c7186996-f733-46d3-8a36-514ca4faffa5
  6. My Core ani’t working so I refunded and haven’t got my money back

    in XBoX on Consoles
    My Core ani’t working so I refunded and haven’t got my money back: My Xbox Core ani’t working so I refunded and haven’t got my money back 089ebb3e-28ef-4ad4-a690-b3f1d2c768e6
  7. I request a refund on march 20th and now it march 27th and still haven't got the money I.

    in XBoX Games and Apps
    I request a refund on march 20th and now it march 27th and still haven't got the money I.: I would like to get my money I request a refund on march 20th and now its march 27th an I haven't got the money to my debit card d4c3665d-26fa-4b18-abc2-5ec404a59f6e
  8. How do I get my money back from a refund

    in XBoX on Windows
    How do I get my money back from a refund: I refunded a game raft using Xbox credit 2 months ago and I never received my money and it had said the request was approved and when I try to contact Xbox support it won't let me because it's a...
  9. Can you refund my money please?

    in XBoX Games and Apps
    Can you refund my money please?: To Microsoft Support, Greetings, My name is Ali, and I would like to request a refund for the Minecraft: Java Edition game that I purchased on [26/10/2024] from your store. Since purchasing the...
  10. Why didnt I get all my money refunded to me?

    in XBoX Games and Apps
    Why didnt I get all my money refunded to me?: My little brother was playing on my Xbox and he bought the Batman caped crusader pack on fortnite. He didn't use the skins yet and the bundle doesn't give any in game currency so I should have...