Money is in my sons account but he is not able to purchase VBucks, why?

Discus and support Money is in my sons account but he is not able to purchase VBucks, why? in XBoX Games and Apps to solve the problem; When he goes to purchase Vbucks it takes him to a page that says ask a parent for permission but, when he clicks ask now and I receive the request, I... Discussion in 'XBoX Games and Apps' started by T'nishaFifita, Mar 2, 2021.

  1. Money is in my sons account but he is not able to purchase VBucks, why?


    When he goes to purchase Vbucks it takes him to a page that says ask a parent for permission but, when he clicks ask now and I receive the request, I choose allow and it still tells me to add money to his account but, there is plenty money already in the account. What is happening?? What am I missing?

    :)
     
    T'nishaFifita, Mar 2, 2021
    #1
  2. NicoleCat2 Win User

    Money is in my sons account but he is not able to purchase VBucks, why?

    I'm having kind of the same problem as my son is trying to purchase vbucks but we are using a digital Microsoft Xbox gift card. Shows funds were added want gift card was entered but once he tried to purchase vbucks it states the gift card has already been redeemed! I'm going nuts over here and feel terrible at the same time and not sure what to do :/
  3. XBF Meryem R Win User

    Money is in my sons account but he is not able to purchase VBucks, why?

    Hello @T'nishaFifita, I hope everything is going well for you!

    Thank you for reaching Microsoft Xbox Forum support.

    I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

    Regarding your explanation, I believe you will need to follow the instructions on this link and your issue should be resolved.

    Approve your child’s purchases on Xbox | Xbox Support

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  4. Liam Weston Win User

    Unable to view my sons spending on family account (Xbox)

    I had the same problem and fixed it. I have 2 sons in my family sharing group and had added a payment card to each of their accounts. The problem seemed to start after doing that and today I spent 2 hours trying to work out why my son can't buy vbucks in Fortnite even though he had enough money in his account.

    The fix was to log into each of their Microsoft account accounts using their login credentials (you can't do it through family sharing due to the error) and remove the payment cards. Once I had done that the spending page in fmily sharing works again and my son was able to use the oney in his account to purchase vbucks.
  5. Waldo Erfmann Win User

    I added money to my child's account but his balance remains at zero.

    I have the same issue. Money transferred to my son's account more than 24 hours ago. It appears on the family portal (showing under his account name), but it does not appear on the Xbox when he wants to purchase VBucks. Please advise.
  6. Tezzarrific Win User

    Vbucks from xmas gift card not showing on Fortnite

    the gift cards are money equal to what the vbucks would be, he should have a cash value on his microsoft account to purchase the vbucks with.
Thema:

Money is in my sons account but he is not able to purchase VBucks, why?

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