money balance

Discus and support money balance in XBoX Sales and Promo to solve the problem; I bought a 30$ gift card and bought a 7$ game so then i tried to buy another game with the money left in my account but couldn't how do i do it can... Discussion in 'XBoX Sales and Promo' started by RaedAlmasoud, Sep 25, 2020.

  1. RaedAlmasoud
    RaedAlmasoud Guest

    money balance


    I bought a 30$ gift card and bought a 7$ game so then i tried to buy another game with the money left in my account but couldn't

    how do i do it can someone help me???

    sidenote:- iam a new xbox user

    :)
     
    RaedAlmasoud, Sep 25, 2020
    #1
  2. RaedAlmasoud Win User

    money balance

    Yes i'm on an adult account and i tried to buy something else but still doesn't work

    and alot of people had the same problem but i couldn't find the solution
  3. SwordofWhedon Win User

    money balance

    Are you on an adult account?
  4. RaedAlmasoud Win User

    money balance

    Thank you for the reply

    the game is L.A. Noire it's for 19.99$ after discount and no error messages or codes

    but i have the money to buy it in my money balance but it doesn't allow me to buy with it like it doesn't even exists
  5. XBF Ezra G Win User

    money balance

    Hello RaedAlmasoud,

    Thank you for your post. I understand you are experiencing an issue completing a purchase on the Microsoft Store. Please describe the item you are attempting to buy and any error messages or codes that could help indicate the issue.

    Please keep us updated.
  6. Ricardo Lechuga Win User

    Added money but no balance

    Hi Hussain1985! My name is Ricardo an independent advisor ready to help you with this situation!

    If you can't see the charge on the order history in the next link on the account that made the purchase of the balance, not the account on which you expect to receive it, is probably because you received an error message during the purchase

    https://account.microsoft.com/billing/orders

    If that's the case, that money will usually returns to your account automatically after sometime, usually not longer than 48 hrs

    If you can find the transaction on the link, please share a screenshot of it without showing personal information
Thema:

money balance

Loading...

  1. money balance - Similar Threads - money balance

  2. How can my child use the money on his account? he apparently has to balances on his accounts

    in XBoX on Windows
    How can my child use the money on his account? he apparently has to balances on his accounts: How can my child use the money on his account? he apparently has to balances on his accounts. We tried to select the account with money to pay but won't let him select that balance. I need to...

  3. Why is my money gone from my billing balance on xbox?

    in XBoX on Windows
    Why is my money gone from my billing balance on xbox?: Yesterday night I was going to buy a pack from Warframe and once I checked my billing balance it says $3.15 dollars. 2 days ago I had exactly 28 dollars in my balance account. From the past 2...

  4. Unable to add money to my child's Microsoft balance

    in XBoX Accessibility
    Unable to add money to my child's Microsoft balance: I can get all the way to the choose payment method screen, but the "Buy" option is a greyed out blue and not clickable. I have removed and re-added my payment method, but it's still not working....

  5. Withdraw money frome Microsoft account balance?

    in XBoX on Consoles
    Withdraw money frome Microsoft account balance?: Recently got money for xbox and wanted to know if i can withdraw the money from it f4f6e7cd-00ee-4076-afcb-2adacd9779f2

  6. Money added but balance still reads zero

    in XBoX Games and Apps
    Money added but balance still reads zero: Topped up my sons balance on Microsoft yesterday. However still showing as £0.00 balance. Payment has come out of my account and showing on the your family app as recent transaction....

  7. Unable to spend money which is in my Sons microsoft balance (upgrades from a gift card)

    in XBoX Games and Apps
    Unable to spend money which is in my Sons microsoft balance (upgrades from a gift card): My son has 25 euro’s on his Microsoft balance, however, hè can’t spend it. As a parent, I had to allow his purchase. However this is only possible by transfering (additional) money. But as...

  8. Adding money to one child's microsoft balance is appearing on another child's account. How...

    in XBoX Accessibility
    Adding money to one child's microsoft balance is appearing on another child's account. How...: I have an XboxS. I have an account myself and I have two child accounts, Child1 and Child2. Yesterday I added money to Child1's account. We can see this clearly in the order history of my MS...

  9. I added money to my child's account but his balance remains at zero.

    in XBoX Accessibility
    I added money to my child's account but his balance remains at zero.: Hello, I've been trying to add money to my child's account with no luck. The transaction was approved, but his balance remains at zero. I can see the order on my order history, but the funds went...

  10. Why did my account balance lost money

    in XBoX Accessibility
    Why did my account balance lost money: Soo i used a 25€ gift card yesterday and i had 5,33€ in my account but today i saw that my account lost 6,99€ I didnt pay my xbox live gold subcription soo why did lost 6,99€ from my account...