Mon Xbox s'allume tout seul [Translation: My Xbox turns on by itself]

Hey there, Dom!

I'm sorry to see any power issues with the console! The most common occurrence for this issue is a dirty power button. If you have the original Xbox One with the touch capacitor button, wipe that off with a damp cloth after unplugging the console. Once it's
dry, plug it back in and see if it turns on again by itself.

If that doesn't help, let me know! We'll dig into our other options together.

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

J'ai fais aussi une mise zéro(restauration), il l'a fait mais la console se ferme toujours toute seule.

[Edit - Translation] - I also do a reset, it did but the console always closes itself.

Malheureusement je ne reçois aucun messages d'erreur le jeu se ferme juste comme ça tout seul

[Translation-Unfortunately I don't get any error messages the game closes just like that all by itself]

Sorry to hear it. Please check the steps listed here for proper ventilation https://beta.support.xbox.com/help/hardware-network/console/position-ventilate-console

If your console continues to shut down it may need to be repaired or replaced. If your console is the S, Digital S or X then you can set up a repair at https://devicesupport.microsoft.com. Once set up and you have received your shipping label via email
you can pack up the console. Please be sure to send only the console and nothing else as Xbox does not guarantee that extra items will be returned.

If your console is the Original with the external power brick then I'm afraid that Xbox no longer offers a repair option due to the age of the console. However, if you have to replace yours then your digital purchases and game saves will follow you to a
new console

Bonjour,

As tu essayé de nettoyer ta console en utilisant une soufflette? Tu peux avoir de la poussière accumulée dans les ventilations.

Est ce que cela t'arrive sur tous les jeux ou un en particulier?

-[Translation - Hello,

Have you tried to clean your console using a blower?
You may have dust accumulated in the vents.

Does this happen to you on all games or one in particular?]