Mojang/Microsoft still wants me to pay even if I originally owned DLC in Minecraft

spinmaster 01 · Aug 2, 2021

A few years ago I had Minecraft Xbox One Editions that came bundled with DLC. When it came to the Bedrock Edition certain DLC was left behind due to licensing issues, but the ones that did now require me to purchase them again. I tried contacting either Microsoft or Mojang about this once or twice a year but I rarely get a definitive responsive. When I do one side tells me to contract the other, leading me to go back and forth. I just want to know why I have to pay for the DLC that I had access to for free before Bedrock, and if there's a way to fix this.

:)

SammyVS

In the purchase history, only digital purchases will appear. Is this pack installed with a disc?

SammyVS

You're welcome, mate. Thank you for your time and patience. Take Care!

spinmaster 01

Oh okay, thanks for the answer.

spinmaster 01

I'm fine thank you.
The DLC was bundled with the base game, which is known as the Favorites Pack. The DLC is accessible in the original Xbox One Edition. The problem is that the same content is not accessible to me for the Bedrock/Cross-platform version that came after. My question is will any DLC bundled with the Favorites Pack version of Minecraft: Xbox One Edition transfer over to the Bedrock Edition? Content that isn't affected due to licensing issues.

SammyVS

Thanks for contacting us my name is Samy, I am an Independent Advisor and I will be helping you today.

How are you, mate?
You bought DLC for Minecraft Xbox One Edition, right? You can't access content on Minecraft Xbox One Edition?
Have you checked that the purchase appears in the purchase history for that account?

Mojang/Microsoft still wants me to pay even if I originally owned DLC in Minecraft