Mojang Account Realms cancellation Issues

Discus and support Mojang Account Realms cancellation Issues in XBoX Games and Apps to solve the problem; I recently migrated my Mojang account to my Microsoft account, however, on my Mojang I had a realms subscription, with recurring billing, but I forgot... Discussion in 'XBoX Games and Apps' started by LOTRfanUU, Nov 15, 2021.

  1. LOTRfanUU
    LOTRfanUU Guest

    Mojang Account Realms cancellation Issues


    I recently migrated my Mojang account to my Microsoft account, however, on my Mojang I had a realms subscription, with recurring billing, but I forgot to cancel it before I migrated, can I cancel it or what do I have to do, because even thought that account was deactivated by Mojang I'm still being billed for the realm that I don't even have anymore.

    :)
     
    LOTRfanUU, Nov 15, 2021
    #1
  2. Christopher Revoredo Win User

    Mojang Account Realms cancellation Issues

    Hi there LOTRfanUU welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I highly recommend contacting Mojang! https://help.minecraft.net/hc/en-us/requests/new this way they can help you canceling your Realms subscription.
  3. XBF - Tali Win User

    minecraft realms

    Hello S0vuhkin01,

    Thank you for reaching out to the Xbox Forums! I understand that you’re looking to refund your Minecraft Realms subscription. To do this, you may need to contact Mojang directly. I will list a couple of articles below that will direct you to the proper channels. Please keep in mind that Minecraft Realms subscriptions may not be eligible for a refund.

    If you have not done so already, this guide will show you how to cancel your subscription.

    Cancel Minecraft Realms Subscription

    To review the Mojang Refund Policy, please review the article below. Scroll down to the Minecraft Realms portion for additional details on how to connect with Mojang and possible solutions for your Minecraft Realms subscription.

    Mojang Refund Policy

    Hope this helps!

    -Tali

    [Let us know if this answered your question by tapping "Yes" below]
  4. XBF Diego M Win User

    마인크래프트 윈도우10 렐름 체험판 구독 취소 질문드립니다. [Mod Translation-Minecraft Windows 10 Realm Trial Cancel]

    Hi Kooszec,

    Thank you for posting on the Xbox forums. I'd be happy to answer that.

    Realms in Minecraft is not a Microsoft affiliated subscription, but rather a subscription associated with your Mojang account. From the

    Realms FAQ
    on Mojang's website; "You can cancel or reactivate your recurring payment for Minecraft Realms at any time from your
    account overview. Find the Realm you're looking for listed under My Subscriptions. From here you can cancel or reactivate your Realm."

    "If you have any trouble with this process, please contact customer support and provide them with the transaction ID associated with your
    most recent Realms purchase."

    You will to contact Mojang Support if you need more assitance with this matter.
  5. NeoDan123 Win User

    Windows 10 / Minecraft Windows 10 Edition, i can not play in a realm

    I had a few friends that experienced this issue in the past. They disconnected from the realm and was unable to join in again. They contacted Mojang support as all the available troubleshooting did not work.

    As you can connect to the servers it is not an issue with your connection or account. Issue is with the realm itself. Try contacting Mojang support.

    https://help.mojang.com
  6. InfernalxDevil Win User

    Sorry, we are unable to complete your realm purchase. Maybe check your internet connection?

    Mojang hasn't announced an issue with Realms since March .
Thema:

Mojang Account Realms cancellation Issues

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