Mojang account email address lost

Discus and support Mojang account email address lost in XBoX Games and Apps to solve the problem; I no longer have access to my original Mojang email address because that provider no longer exists. I am wanting to play minecraft on this account... Discussion in 'XBoX Games and Apps' started by M Scamp, Apr 14, 2022.

  1. M Scamp
    M Scamp Guest

    Mojang account email address lost


    I no longer have access to my original Mojang email address because that provider no longer exists.

    I am wanting to play minecraft on this account using the java edition because I have a single player game with a lot of progress in it.

    I am being forced to migrate. I get stuck when it wants my email address in order to progress.

    :)
     
    M Scamp, Apr 14, 2022
    #1
  2. M Scamp Win User

    Mojang account email address lost

    I kind of solved this issue.

    I just bought a new java edition minecraft account with a different email and username.

    I then used the same Java edition application with the old save files unchanged and the singleplayer world was there waiting for me. I even kept my invetory etc. It didn't save my achievements though and I believe that any online server will not "remember my character."
  3. L4c3rd4 Win User

    Mojang account email address lost

    Oh I see. What did the Minecraft team said?
  4. Pumpkin1982 Win User

    Mojang account email address lost

    What happens when Mojang is refusing to help you with your account. I've been having problems since I migrated in September of 2021. I was able to still play the Java Edition until a few weeks ago and now they want me to repurchase the game. I bought the game several years ago so I don't have the transaction ID they keep asking for. I sent them a screenshot showing them where I had been paying 7.99 a month for Realms but that wasn't good enough. I even sent them the email saying congratulations you have migrated. I have provided all the proof I have to show I own the game and they keep saying we can't verify you. If I decide to repurchase the game am I going to lose everything me and my kids built in our worlds in realms?
  5. Pumpkin1982 Win User

    Mojang account email address lost

    They won't talk to me without a transaction ID. I went to my bank and because it's been over five years ago they can't pull up the transaction information anymore. I repurchased the game using the information I migrated with and all my old games were still there. Makes me wonder if my realms games will be too? I just don't know if I wanna pay and end up being disappointed like I already am. Microsft bought Mojang and yet they don't have access to their accounts, which doesn't make sense to me. If you buy a company you buy everything.
  6. M Scamp Win User

    Mojang account email address lost

    At this point I have little hope that this can be solved.
    If you are able to solve this problem please let me know so that I might be able to resolve it also.

    It might be possible to save the game world and reload it using a different account. You will lose anything directly associated with that character like the xp of that character its' inventory and its' clothing. Although I don't know how to do this myself.
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Mojang account email address lost

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