Modern warfare (2019) not installing properly

Try using the link below, make sure you have the account you own the game logged in on the website below and also have your console registered to your account so it appears as a device where you can install the game.

How to register the console to your Microsoft account:

Enter the Microsoft Devices website.

Microsoft Devices

Select Add device or Is your device not listed?, then follow the instructions to register the hardware.

Please note that giving your device a unique name helps you to easily find it in the list of devices registered to your account. To learn more about device management, check out:

https://support.xbox.com/en-us/help/hardware-ne...

Game link to download from a computer,

select your Xbox at installation time.

https://www.microsoft.com/en-us/p/call-of-duty-...

After I restarted I ran into the problem of nothing loading.

Any suggestions?

Edit: a simple unplug did the trick.

Thanks for all your help!

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

Please try to carry out the solution below.

Go to your games and applications, select the game, click with the MENU button on it, and then select the option manage games and add-ons, and select the first option, see the packages that are installed, in case you are missing any place to download.

Or try downloading the game directly from the Xbox store.

Do not hesitate to contact us when you need us, we are here to help.

We recommend accessing Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.