MLB.TV app problem

The first problem is on the game scores screen. I never see the team logos. Every scoreboard item just has a white box where the team logo should be. The current score is correct but I have no idea what the teams are. The only way to know which game I want
is to look for the favorite star in the corner.

Then, when I select the game it starts to go through the motions correctly. I choose the game and which broadcast I want to watch like normal, then it just goes to a black screen. Once or twice I hit the back button and it takes me back to the scoreboard
screen and the game is playing in the window above the score, but when I click on it to go fullscreen again it just goes back to the black screen.

(note: I just tried it on yesterdays game and it also went to the black screen, but while I was typing this the game eventually started. It took a few minutes, though. I will try that with the live feed tonight. It still is odd that it took so long to start.)

I still have a 360 and have been using the MLB app on that instead, but in the past few weeks that app is giving me an error message that the mlb servers are down. I end up watching the game on my computer at that point, which is usually my least favorite
option.

:)

 

MLB.TV APP

The MLB.TV app is now on the app marketplace..

 

Removal of "Coming Soon" section of Apps.

I'm looking forward to using the MLB.tv app.

 

UPDATE: I am still not able to actually get to a game in the Xbox One MLB app. I let it sit at the black screen for probably five minutes until it finally kicked itself back to the scoreboard screen. No video was playing in the scoreboard view. When I tried
to select the game again it asked me to choose a feed and then it just stayed at the scoreboard screen and didn't even try to go to a black screen or anything.

 

Here are screenshots of what I see in the app:

onedrive.live.com/redir

onedrive.live.com/redir

 

I have the same problem with the stream blacking out multiple times during games.

It seems like the recent update caused more problems than it fixed.

That seems to be the main trend with everything xbox one.

 

It is working right now! I believe I even have team logos, although I am afraid to go back to the scoreboard screen to check. Fingers crossed that it continues. I even have popular footage from mlb.com during commercials!

EDIT: Well, it worked for 5 innings and then I got greedy and tried to snap the app and play a game. Now it is doing the same thing it always did before: black screen and no logos on the scoreboard.

 

I can't even start the app right now. It says this content is currently unavailable.

 

Same here. I am taking that as a good sign that they are fixing something, because it worked just fine on the 360 today.

 

The problem I'm having is I can't watch any games at all. I can watch them on other consoles and devices but not on my Xbox One. It keeps giving me an error message about the game is blacked out. It's a weekday day game and not in my region. Again every
game I want to view is like that. Help us out xbox support.

 

I'm still having this issue, I contacted customer support and went through their list of suggestions, no resolution. It got bumped to their escalation team, no response from them yet.

 

This app has had issues since day one. A pathetic attempt by MLB for an app. Still not split screen option, every game watched during commercial break, the app just stops working, causing me to reload the app to continue watching my game. Typical MLB
though, that is what they do. Get your money, give you a crap app.

 

Hey, guys! This is a weird one. If you haven't seen it already, we have our
MLB.TV on Xbox Live page to troubleshoot for the Xbox One. I suggest checking that out for suggestions. If nothing seems to help, you will want to contact MLB directly, as they are responsible for the app itself.

You can check out their FAQ
here for the Xbox One, and
here's their contact page. Please do check out their FAQ, as it answers a few questions regarding blackouts at the bottom. If you don't see your answer there, please reach out to them so that they can provide the answer for you or attempt to resolve any
issues that you may be having with their app. There is also a phone number and email listed for them on our support page for them when you click on
Contact Us in the black box.