MLB The Show21 on xbox one

This is not the support I needed, nor did it help.

Everything is fine with my console, and my friends list works well within the console and other games. This pertains to the specific game MLB The Show 21.

Is there a MLB The Show representative that can help?

Hello there @Radical Trooper, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

i have been a huge fan of microsoft, xbox, and mlb. but ive considered switching over to ps4 because the xbox cant make a mlb game (thats good) if they can make a mlb game ill be happy, but they need to make one

Can we please have a legitmate MLB baseball game for xbox owners because last year the only baseball game on xbox that was new was RBI baseball and that game was not good at all i tried the demo and i did not like it one bit i am getting an xbox one in January
and i hope that we can get a official mlb game with amazing next gen graphics and gameplay along with fun modes whether 2K comes back to baseball or EA brings MVP baseball out of retirement and do to the fact mlb sports games may not be big sellers there are
many mlb fans that will buy PS4's just to get MLB the show now since xbox doesn't have a legitimate MLB game anymore so can Microsoft please talk to 2K or EA about getting xbox owners a MLB game that the community on Xbox can be exicited for

we have cricket on the one but not mlb come on man give me some mlb