MLB The Show 21 voucher

Just the full game but voucher code reddems from my understanding should give dlc and it said when I put the code in and everything, mlb the show 21 Xbox one notmlb the show 21 5,000 stubs. note: mlb the show 21 was downloaded to my console by disc

I have tried all the above and still our stubs are not posted. Anymore suggestions? Or can we just fix this please

Hello there @GreggErlichman, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

I was told by a Microsoft Rep if you got the MLB The Show 21 Jackie Robinson Deluxe Disc version the add-on code won't work until 4/20. What time on 4\20 I don't know.

Seems like those that got MLB the Show Jackie Robinson Edition Digital version was able to get the add-on content because it was tied to the MLB The Show 21 game code.

So we paid extra to get that MLB The Show New Era Cap and play the regular version of MLB The Show 21 four days early. SMH

Hello @Isaac_035!

If you already own the game on your account, try removing your account and add it back then check again. Also, please check your subscription by going to Billings, Subscriptions and see if your game pass is Activate in your account.



Go in Microsoft Account make login with your Account and go in My Microsoft Account > Payments and Billings > Subscription section see if show to you the Game Pass Ultimate.

I hope this helps you out!