MixPot Onyx Compass

Tired of receiving this as my only response related to the subject:

"The promotional items available through a MixPot promotion can take up to 7 days to arrive on your account.

You can check to see whether the item has arrived on your account here:

https://account.microsoft.com/billing/orders?fref=home.card.payment-and-billing

Note: If you can see the promotional item on your account on this page above but not in-game please complete the below.

Xbox:

Perform a hard reset

- Hold the power button down on your console for 5 seconds

- Restart your Xbox

- Launch Sea of Thieves

- Check the appropriate in-game customisation chest for the promotional item

PC:

Clear your store cache

- Press the Windows Key

- Type in wsreset and press Enter

- Reboot your system

- Launch Sea of Thieves

-Check the appropriate in-game customisation chest for the promotional item.

Should your item still not show up in-game please respond to this support ticket.

--

Not received your item?

If you have still not received your promotional item after 7 days please contact:

https://support.xbox.com/games/game-setup/xbox-mixpot-faq

Regards,

Sea of Thieves - Player Support"

And don't just give me the copy and paste saying to respond to that ticket instead of coming here, it says:


"Not received your item?

If you have still not received your promotional item after 7 days please contact:

https://support.xbox.com/games/game-setup/xbox-mixpot-faq"

It's been not only within 7 days, but MORE than 7 days and still haven't received a thing for this. Don't advertise rewards to get more publicity if you can't handle it?

:)