Mixpot confirmation on Mixer but rewards are not visible on Xbox account :(

Hey holas666,



We have sent you an Xbox Live message with further information. Be sure to check your
Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



Thank you for posting!

Xbox MixPot FAQ

During some of the Xbox Live streaming events on Mixer, we’ll be rewarding viewers by giving away MixPots, These MixPots will vary by event and can include different games and downloadable content (DLC) for each event.

Quantities are limited—only the first qualified viewers will receive the MixPot. Due to the popularity of MixPot, some viewers may not receive content. Viewers don’t have to watch the entire briefing to qualify. You’ll be notified after the stream is over
with more details regarding your MixPot.

How does the MixPot work?

Here’s how it works:

• Watch the Xbox Live stream on Mixer: You can watch the live streaming event using the Mixer app on Xbox One, any web browser at http://www.mixer.com/xbox,
  or the Mixer app on iOS or Android devices.
• Sign in to Mixer using your Microsoft account: You must be signed in to Mixer with your Microsoft account to get your MixPot.
• For existing Mixer accounts, link your Mixer account to your Microsoft account: To learn how to link your existing Mixer account to your Microsoft account (the account you use to sign in to Xbox Live), see Mixer
  account to your Microsoft account. Your account must be linked to receive the MixPot.
• Get your stuff! After the event, we’ll announce the games or DLC that will be coming your way as part of the MixPot.

Hey LeadAardvark307,

Please know that customers who viewed the E3 event live through their Mixer account are the only ones eligible to receive the MixPot rewards. With that said,
after further research, we have confirmed that there is no Mixer account associated to the Gamer Tag: LeadAardvark307. Thus, the reason you are unable to access the gifts.

Best regards,

Hey FYU1,

Please know that customers who viewed the E3 event live through their Mixer account are the only ones eligible to receive the MixPot rewards. With that said,
after further research, we have confirmed that there is no Mixer account associated to the Gamer Tag: FYU1. Thus, the reason you are unable to access the gifts.

Best regards,

Hey Hitman Marko,

Please know that customers who viewed the E3 event live through their Mixer account are the only ones eligible to receive the MixPot rewards. With that said,
after further research, we have confirmed that there is no Mixer account associated to the Gamer Tag: Hitman Marko. Thus, the reason you are unable to access the gifts.

Best regards,