Mistakenly bought a 12 month subscription

Discus and support Mistakenly bought a 12 month subscription in XBoX on Consoles to solve the problem; Hi, I just bought a 12 months xbox live subscription by mistake. What I wanted was some microsoft funds for Tekken 7. Id like to refund it for 69.90$... Discussion in 'XBoX on Consoles' started by MMA Punishment, May 26, 2017.

  1. Mistakenly bought a 12 month subscription


    Hi, I just bought a 12 months xbox live subscription by mistake. What I wanted was some microsoft funds for Tekken 7. Id like to refund it for 69.90$ CAD into my microsoft account.

    I've had xbox live for 8+ years and never asked for a refund. It was an honest mistake and I will make sure it never happens again.

    :)
     
    MMA Punishment, May 26, 2017
    #1
  2. Live memberships

    If I bought a 12 month subscription and I have a month left on my account will it be 13 months of live if I redeem the 12 month subscription
     
    Alphasnowdawg, May 26, 2017
    #2
  3. Xbox Live 55 million monthly active users

    57 million now. I just bought 2 million 12 month subscription cards.
     
    ImDarkwingDuck, May 26, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Mistakenly bought a 12 month subscription

    Hey there!

    I'm sorry to hear about the issue. For help with that, you'll want to reach out to your local
    phone/chat support teams. We are unable to help with billing related issues here on the forums as we are public facing and don't have access to that information.

    Good luck! Mistakenly bought a 12 month subscription :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
     
    Miss Bijoux, May 29, 2017
    #4
  5. Miss Bijoux Win User

    Mistakenly bought a 12 month subscription

    Hey there!

    I'm sorry to hear about the issue. For help with that, you'll want to reach out to your local
    phone/chat support teams. We are unable to help with billing related issues here on the forums as we are public facing and don't have access to that information.

    Good luck! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  6. Smwutches Win User

    Will I have to may for my Gold membership?

    If it was a 12 month prepaid card, then you don't have to pay for anything dor 12 months. If you bought the subscription theough Xbox, you can double check what subscription you purchased at http://commerce.microsoft.com and if you bought.
  7. kayleigh lumley Win User

    XBox Live Gold

    I bought this in October. It wasn't advertised as a 12 month core subscription. A 12 month subscription shouldn't be swallowed into a 4 month one just because it already had a subscription that's conning people especially when no one is told that this would happen.
  8. Cahootae Win User

    Xbox live not working

    Was it a 12 month subscription you bought ?

    Where did you buy it from ? A shop or a website ?
    no i bought a one month subscription, and i bought it on the actual xbox appstore
  9. Daaavi Win User

    Subscription

    There is a specific time period for our subscription, and there is an expiration date. Let's say you purchased 12 months subscription, it will expire after 12 months.
    But it kept renewing and expired in February eventhough I bought it In July
Thema:

Mistakenly bought a 12 month subscription

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