Mistake during buying madden 19

hello, i made a mistake during buying Madden 19. I do not download it.

Can you send me back ? My number of purchase : [Mod Removed]

Thanks

Marc wictz

:)

 

Madden 19

It's a known issue that they've been working on. You'll want to keep an eye on the status alert to see when it should be cleared up - Xbox Live Service Status | Xbox Live Service Outage

 

Madden 19

Hey Xbox Gamer,

Sorry to hear about your Madden, let's try to get you back online. As it is happening for both versions of Madden, it sounds like it could be an issue connecting with EA servers. Please test your connection by going to Settings>Network> Network Settings>Test
Multiplayer Connection depending on what result you get follow the troubleshooting on our Xbox One Connection page.

 

Hi there,

for any refund related questions you will need to contact official Xbox Support, they are the only ones that can determine if a refund is possible or not. To contact Xbox Support use the Phone or Microsoft Support Chat options at
Contact Us | Xbox Support

Let us know the results

 

If You want to download It You should Go to Ready To Install section

 

If you made a mistake during a purchase the best bet you have is contacting customer support and chating with a Microsoft member.

 

Hey mendlo,

If you go to the contact support page Contact Us | Xbox Support you will be able to talk to a live representative there!