Misssing 6000 points from Being Doctor Rewards MyMission

Discus and support Misssing 6000 points from Being Doctor Rewards MyMission in XBoX Rewards & Social to solve the problem; I still have not received credit for the 1000 points for level 2 bonus- Dress How He Dresses and the 5000 bonus point Break On Free for completing all... Discussion in 'XBoX Rewards & Social' started by Black Adder IV, Jan 30, 2018.

  1. Misssing 6000 points from Being Doctor Rewards MyMission


    I still have not received credit for the 1000 points for level 2 bonus- Dress How He Dresses and the 5000 bonus point Break On Free for completing all three Being Doctor steps.

    It has been seven days since purchase and this step has not posted on my reward page.

    1000 points - Being Dr. Rewards – Level 2 Dress How He Dresses

    spending $2 before tax

    Item(s)

    Technicolour Rex

    Purchase Date

    Tuesday, January 23, 2018

    $1.00 +.07 tax

    Item(s)

    Dr. Strange Costume Tee

    Purchase Date

    Tuesday, January 23, 2018
    $1.00 +.07 tax



    Also since level two has not posted I still have not received

    5000 points - Break on Free for special bonus for completing all the steps on the list

    :)
     
    Black Adder IV, Jan 30, 2018
    #1
  2. Gundam2012
    Gundam2012 Guest
    im still misssing my 20 points

    hi,

    im still misssing my 20 points from the monthly survey, thx for your help
     
    Gundam2012, Jan 30, 2018
    #2
  3. Being Doctor rewards

    Dear XBL Rewards team,

    I have purchased one of the eligible titles (Firewatch) and have unlocked more than 5 achievements but it does not show up on the website. Other parts I have unlocked. That is a little strange. Could you please have a look into this?

    Regards,
     
    FlushedKeyboard, Jan 30, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Misssing 6000 points from Being Doctor Rewards MyMission

    Hello Black Adder IV,

    Apologies for the inconvenience. There is currently an issue with our source for purchase data that is currently in the process of being resolved. This issue has resulted in us being unable to receive purchase information past January 22nd. Once this issue
    has been resolved and that information begins to flow again, you should see your offer progress appropriately. Since we receive purchases with the date you made the purchase and not when we receive it, there should be no issue with progressing your offer due
    to this delay. We have verified your claim of these purchases on the 23rd using a secondary source. Once our data issue is resolved, you should see this offer progress and complete as expected, with the full completion to follow. Again, we apologize for any
    inconvenience caused by this delay.
     
    XBLRewards8, Feb 2, 2018
    #4
  5. XBLRewards8 Win User

    Misssing 6000 points from Being Doctor Rewards MyMission

    Hello Black Adder IV,

    Apologies for the inconvenience. There is currently an issue with our source for purchase data that is currently in the process of being resolved. This issue has resulted in us being unable to receive purchase information past January 22nd. Once this issue
    has been resolved and that information begins to flow again, you should see your offer progress appropriately. Since we receive purchases with the date you made the purchase and not when we receive it, there should be no issue with progressing your offer due
    to this delay. We have verified your claim of these purchases on the 23rd using a secondary source. Once our data issue is resolved, you should see this offer progress and complete as expected, with the full completion to follow. Again, we apologize for any
    inconvenience caused by this delay.
  6. bartvincke1 Win User

    Mass Effect Legendary Edition Reward Punch card not completing

    It doesn't count if you already had the game or preordered the game before the reward came out. Purchase must be through the punch card for it to count.

    Not worth it though, its not an additional 6000 on top of the purchase points you already get for buying it ( which is just under 6000 ) .

    at least that was my case with another game I bought for the 6000 reward punchcard, phoenix rising. Regular purchase reward points were not awarded, only the 6000 from the punch card was.
  7. XBLRewards8 Win User

    Being Doctor rewards

    Hello FlushedKeyboard,

    Since you registered as a British Rewards member, only purchases in that region's currency (GBP) is eligible for Rewards. Since your purchase of Firewatch was made with CHF, it was not eligible for Rewards, and did not complete the first part of the offer.
    Since you did not complete the first part of the offer, you cannot progress the achievement part of this offer.
  8. Smwutches Win User

    Current 6000 credit MyMission

    I haven't activated the Reward for 3 pre-orders mission, because at most this month I am only pre-ordering 2 titles, Ghost Recon Wildlands and Mass Effect Andromeda.

    Currently the 6000 point mission is the only one I have active.
    The 6,000 credit offer is the only offer you have to activate. All other offers are automatic so the preorders could still count towards the punchcard offer.
  9. CrimsonReLLiK Win User

    Current 6000 credit MyMission

    Keep in mind it takes 96 hours for purchases to reflect on the reward website.

    Historically $59.99 is not eligible for a $60 offer as that is not $60. Subsequently, that title (Ghost Recon) is already eligible for the 15,000 Games on Demand promotion and titles can only qualify for 1 promo at a time (no double dipping).

    A staff member will reply on Monday or Tuesday (they do not work weekends) to confirm or correct the information I provided.
    2 things I noticed.

    1) Microsoft Rewards shows me as getting credit for $60 spent with the 'Shop & Earn' category where you get 1 point for every $1 you spend on any Microsoft store. It awarded me 60 points. (Mind you this is not associated with the Live Rewards program)

    2) The purchase does not reflect in the Pending Credits section (MyRewards), where the 96 hour delay would apply.

    I haven't activated the Reward for 3 pre-orders mission, because at most this month I am only pre-ordering 2 titles, Ghost Recon Wildlands and Mass Effect Andromeda.

    Currently the 6000 point mission is the only one I have active.

    Appreciate the reply though, thank you. I did figure they wouldn't be able to reply until the weekdays, but I just wanted to post it before I forgot. :p
Thema:

Misssing 6000 points from Being Doctor Rewards MyMission

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