Missing 12/29/16 rewards deposits, pending 50,000 Xbox One S Console recieved 12/14/16, and ...

ThorisBurt · Dec 29, 2016

Hello, I'm missing all of the above from my account. Please advise.

:)

Phantom Weber · Dec 29, 2016

Reward promotion credits never received

Their was a promotion for date range was 8/29/16-12/31/16 for 30,000 points or 50,000 points when you buy an XBox One. Gold members get the 50k. I upgraded to GOLD then purchased a console and never got my points.

juliusesparza · Dec 29, 2016

Haven't got my pending credits

I have 4,000 reward points in total that have been pending for more than 2 weeks and I'm wondering when I will get them or if you can deposit them into my account. I have 2000 points pending from 01/04/17 and another 2000 point system pending from 12/29/16.

Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE · Dec 29, 2016

The reward for purchasing a new Xbox One S console is delivered to your account 15 days after the console ships, which in your case would be in the next few days. Once they are in your account, they are deposited on the next deposit date. That could be middle
of next month (around the 15th) or if they don't show up in your account until after the 1st then they would not be deposited until near the end of the month (around the 30th).

For MyVip, that is calculated at the end of the month (31st) and deposited middle of the following month (around Jan. 15th).

XBLRewards3 · Nov 3, 2018

Hi SmoothThor. Murphs is correct. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. MyVIP for December will be calculated soon and will be awarded by the 15th. Thanks for your patience.

Murphs-A47006C9-2185

The reward for purchasing a new Xbox One S console is delivered to your account 15 days after the console ships, which in your case would be in the next few days. Once they are in your account, they are deposited on the next deposit date. That could be middle
of next month (around the 15th) or if they don't show up in your account until after the 1st then they would not be deposited until near the end of the month (around the 30th).

For MyVip, that is calculated at the end of the month (31st) and deposited middle of the following month (around Jan. 15th).

XBLRewards3

Hi SmoothThor. Murphs is correct. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. MyVIP for December will be calculated soon and will be awarded by the 15th. Thanks for your patience.

Epinephrine-[xboxven

It depends on when they became pending. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the
15th and 30th, they are deposited by the 15th of the next month.

Thanks - will wait and see as should post by January then

12/06/16 - Microsoft Store Xbox One S Offer - 50,000 Credits

XBLRewards3

Hi YokaiiCx. To confirm, deposits were made to your account on 12/14/16 and 4/12/17. You can check your Microsoft account balance at commerce.microsoft.com. These will be listed as refunds from Xbox Live Rewards.

BIG LA1967

The deposits I have listed under 'Pending Credits' are even from 2 years ago - 6/2/14 3,000 credits; 11/25/14 1,000 credits and 12/6/16 is 30,000 credits - none of these have deposited period? Thank you

Missing 12/29/16 rewards deposits, pending 50,000 Xbox One S Console recieved 12/14/16, and ...