Missing xbox rewards points

Discus and support Missing xbox rewards points in XBoX Rewards & Social to solve the problem; hi. I have preordered Assassins Creed Origins (order id 8585200625) and according to xbox rewards webpage I was supposed to receive 15000 points but i... Discussion in 'XBoX Rewards & Social' started by adittza89, Jan 23, 2018.

  1. adittza89
    adittza89 Guest

    Missing xbox rewards points


    hi. I have preordered Assassins Creed Origins (order id 8585200625) and according to xbox rewards webpage I was supposed to receive 15000 points but i haven't received them.

    Can you please help me fix it?

    Thanks,

    Adi

    :)
     
    adittza89, Jan 23, 2018
    #1
  2. AlexA.A
    AlexA.A Guest
    Xbox live Rewards

    Xbox Rewards issues missing my Xbox Rewards points
     
    AlexA.A, Jan 23, 2018
    #2
  3. awesomedudeomg
    awesomedudeomg Guest
    Missing Microsoft Points?

    Still missing 40 Microsoft points from Xbox Live rewards and 100 from Bing Rewards.
     
    awesomedudeomg, Jan 23, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Missing xbox rewards points

    If you preordered on or after October 1, it would have counted as a punch towards your games on demand punchcard. You would have needed 2 other eligible purchases to complete the offer and receive the credits.
     
    Smwutches, Jan 24, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello adittza89,

    As stated in the FAQ for this offer, and on the offer page itself, you must make three eligible pre-orders during the offer period to complete this offer. Since you did not make three purchases you did not complete the offer.

    How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

    Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order each
    game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time database to determine
    local time.

    Additionally, you are registered as a Great Britain Rewards Member. Only purchases made in your region's currency (GBP) is eligible for Rewards. We see multiple different currency types on your account, and this purchase in particular was not made in GBP,
    so it would not have been eligible for Rewards.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Mister Mascot Win User

    Haven't received my preorder points

    Hey there, was this apart of Xbox Live Rewards by chance? If so, you'll actually want to reach out on the Rewards Forums for help with missing points on your account. Xbox Live Rewards Forums
  7. XBA_Hype Win User

    How do you feel about Xbox Rewards?

    At first i missed Xbox rewards. Microsoft rewards system seemed a lot worse at the start but its a lot better now.

    Earning reward points while gaming with Xbox Gamepass is awesome.
  8. Smwutches Win User

    Xbox rewards missing points

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Preorders do not count towards VIP.
  9. XBLRewards8 Win User

    Missing Xbox Rewards Points

    Hello GravyFiend420,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
    consumables, and subscriptions are not eligible for MyVIP. Since you were a zero star member, you did not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
    Since you recently purchase enough in November to become a one star member, you have begun to receive Credits on your purchases.

    Since the requirement for MyVIP rank 2 is $600, and you have not yet spent this amount in eligible spending, you are not VIP level 2.
  10. XBLRewards8 Win User

    Missing xbox rewards points

    Hello adittza89,

    As stated in the FAQ for this offer, and on the offer page itself, you must make three eligible pre-orders during the offer period to complete this offer. Since you did not make three purchases you did not complete the offer.

    How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

    Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
    each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit     http://www.worldtimeserver.com or another world time
    database to determine local time.

    Additionally, you are registered as a Great Britain Rewards Member. Only purchases made in your region's currency (GBP) is eligible for Rewards. We see multiple different currency types on your account, and this purchase in particular was not made in GBP,
    so it would not have been eligible for Rewards.
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Missing xbox rewards points

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