Missing Xbox Rewards Points

GravyFiend 420 · Nov 9, 2016

Ive been an xbox reward memeber since november of last year. And since then I've spent hundreds of dollars in the xbox store. Many of those purchases were brand new games. I need to know why I'm not getting any kind of money back for these purchases and
my overall points are only 1,100. I figured I would be at least a VIP level 2.

:)

AlexA.A · Nov 9, 2016

Xbox live Rewards

Xbox Rewards issues missing my Xbox Rewards points

awesomedudeomg · Nov 9, 2016

Missing Microsoft Points?

Still missing 40 Microsoft points from Xbox Live rewards and 100 from Bing Rewards.

Smwutches · Nov 10, 2016

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. Keep in
mind that subscriptions, in-game consumables, and preorders do not count towards VIP.

XBLRewards8 · Nov 3, 2018

Hello GravyFiend420,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP. Since you were a zero star member, you did not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
Since you recently purchase enough in November to become a one star member, you have begun to receive Credits on your purchases.

Since the requirement for MyVIP rank 2 is $600, and you have not yet spent this amount in eligible spending, you are not VIP level 2.

Mister Mascot

Hey there, was this apart of Xbox Live Rewards by chance? If so, you'll actually want to reach out on the Rewards Forums for help with missing points on your account. Xbox Live Rewards Forums

XBA_Hype

At first i missed Xbox rewards. Microsoft rewards system seemed a lot worse at the start but its a lot better now.

Earning reward points while gaming with Xbox Gamepass is awesome.

Smwutches

For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Preorders do not count towards VIP.

XBLRewards8

Hello GravyFiend420,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP. Since you were a zero star member, you did not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
Since you recently purchase enough in November to become a one star member, you have begun to receive Credits on your purchases.

Since the requirement for MyVIP rank 2 is $600, and you have not yet spent this amount in eligible spending, you are not VIP level 2.

XBLRewards8

Hello adittza89,

As stated in the FAQ for this offer, and on the offer page itself, you must make three eligible pre-orders during the offer period to complete this offer. Since you did not make three purchases you did not complete the offer.

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time
database to determine local time.

Additionally, you are registered as a Great Britain Rewards Member. Only purchases made in your region's currency (GBP) is eligible for Rewards. We see multiple different currency types on your account, and this purchase in particular was not made in GBP,
so it would not have been eligible for Rewards.

Missing Xbox Rewards Points