Missing Vegas and Vegas 2 codes for Xbox One

I preordered Rainbow Sig Siege, Vegas and Vegas 2 were also suppose to be included apparently Xbox sent the codes out via Xbox message to people who preordered Rainbow Six Siege, well I have yet to be able to locate the message now that they are finally
backward compatibale! I talked to Xbox customer support but I'm not sure how this will be resolved has anyone else's has this issue and what's the appropiate way to handle it from here he customer support rep that I chatted with via customer support seemed
doubtful I didn't get the codes via email but I've read hag a lot of people have had this issue that don't own a 360

:)

 

X1 "Tom Clancy's Rainbow Six Siege" Digital Preorder - received wrong 2nd bonus content.

The promotion is supposed to give you redemption codes for both rainbow six Vegas and rainbow six Vegas 2 for Xbox 360. While I received two separate messages (one for each game) the codes were the same and actually only applied for rainbow six vegas; I
checked the store and it shows rainbow six vegas already purchased but not rainbow six vegas 2. So the message I received for rainbow six Vegas 2 is missing a valid redemption code. How do I resolve this? I contacted customer support and they provided me with
a link that directed me here.

thank you

jonathan

 

Downloadcode für Rainbowsix Vegas 2 funktioniert nicht

Habe mir vor ca 3 Tagen eine One zgelegt im Bundle mit Rainbow Six Siege und fifa als cd version,dabei war auch noch Rainbow Six Las Vegas sowie LAs Vegas 2 als DLC.

Der Code von LAs Vegas hat funktioniert der Code von Las Vegas 2 funktionierte nicht auf der one zeigt es es ist etwas schief gegeangen ....... auf dem pc das selbige, auf der 360 der Code ist ungültig habe dann den support chat verwendet und mit dem Mitarbeiter
gesprochen die haben beide COdes geprüft Las Vegas wurde eingelöst logischerweise und der von Las Vegas 2 funktioniert angeblich laut test bei mir aber nicht. Ich bitte somit um einen neuen Code für Las Vegas 2

Danke

[Translation]

Have me about 3 days a One gained bundled with Rainbow Six wins and FIFA as a CD version, there was still Rainbow Six Las Vegas and Las Vegas 2 as DLC.

The code has Las Vegas does the Code of Las Vegas 2 was not working on one, it shows there's something wrong gegeangen ....... on the PC selbige, on the 360 of the Code is invalid then have the support chat used and spoken to the staff who checked both codes
Las Vegas was redeemed logically and from Las Vegas 2 does not test allegedly loud with me however. I therefore ask for a new code for Las Vegas 2

thank you