Missing state of decay 2 ultimate edition

i recently purchased state of decay 2 ultimate edition. I have not received a copy of state of decay 1, and the store says I own the standard copy of state of decay 2 even I bought and was charged for the ultimate

:)

 

State of Decay 2 question...

What's the difference between State of Decay 2 and State of Decay 2: Ultimate Edition?!

 

Code for State of Decay Year One Survival Edition

Hi there buttergod16, thanks for reaching out.

Customers who pre-ordered
State of Decay 2: Ultimate Edition will receive a code for State of Decay: Year One Survival Edition in their Xbox Live message center shortly before the launch of State of Decay 2 so there's no reason to worry.

We hope that helps

 

same for me. I did not receive the first game

 

Hi there,

Thank you for reaching out to us with this issue. We want to remind users to check their ready to install section of My Games and Apps on their console. This content can be found there. If you're still having issues, be sure to reach out to
the chat team for further information. Thank you.

 

I have the same problem with my copy of the game, xbox support told me to wait a week and see if I get my code im not sure if everybody has the samd problem with state of decay 2 ultimate edition

 

What do you mean "Remind"? At no point is it said, anywhere, that the game goes directly to your games and apps with no confirmation. The least Microsoft could do is send a message saying it was there.

 

Did you actually get it in your games and apps section? I didn't...

 

Same here. Not finding the ultimate edition on xbox store, even though I paid for it. I can get standard though.