Missing rewards?!!

I bought the new Xbox on sale S on the Microsoft store and I still haven't received my rewards for it. Why?

:)

 

Missing / wanted features

Tones is spot on. The 360 wireless pads were always wireless so no switch was needed. The new XB1 pads are wired data when plugged in with any USB cable, wireless when not.

 

Deus Ex: Mankind Divided Deluxe Edition - Season Pass shows "Owned" but I cannot install and am not getting the SP DLCs

Just to be clear, here are the items I paid for (via the Season Pass) that I am still missing:

Assault Pack:

- 2 Frag Grenades (Missing)

- 2 EMP Grenades (Missing)

Tactical Pack:

- 3 Smoke Grenades (Missing)

- 2 Gas Grenades (Missing)

Additional Season Pass Items:

- 4 Praxis Kits (Missing)

- 1000 Crafting Parts (Missing)

- 5000 Credits (Missing)

- 5 Booster Packs (Missing)

- 20 Chipsets (Missing)

This is not only affecting me but other players as well. When are we going to receive the items we have already paid for?

Here is the thread on Square-Enix's site (http://forums.na.square-enix.com/showthread.php?t=190774) showing even more people affected. We need an answer otherwise we'll
be forced to take action to get our money back.

 

Hello Outwavy,

From the FAQ for that offer:





When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.





Since your purchase was made recently, it is too early for those Credits to appear as pending.