Missing rewards points for preorders

Hello.

I made a post previously, but it appears to have not gone through.

I am missing 15 000 rewards points and a $10 Microsoft Store code set to come with my preorder of Watch_Dogs2.

It is well past the scheduled arrival dates of said rewards.

Three offers were affected by this particular preorder - Annual preorders, Watch_Dogs2 Preorder event, and the code through email for MicrosoftStore. I only received the WD2 Preorder Event 15 000 credits, the annual 15 000 per preorder and MSS code never arrived.

Sorry, and Thanks!

:)

 

No reward

I pre ordered 3 of the games from the list of preorders for 15,000 rewards points and still don't have the rewards!

 

Points missing again

Hello,

so until few hours to new month and some Points missing again.

Freedom Rewards

1000 Rewardpoints missing for completing Gametime

- Paladins 5hours = done

- Fallout Shelter 5 hours = done

- Marvel Heroes 5 hours = done

1000 points missing

Franken Rewards

10000 points missing

collect 5 Achievements from a Game

Walking dead Season 1 - done 5000 points missing

collect all Franken Rewards - done 5000 points missing

Please check this, Thank you and happy Halloween.

Greatings

 

Support will double check everything, but keep in mind that as a rewards member you receive the 15,000 credits instead of the $10 gift code.

 

Hello Namelessthehckr,

We responded to your post at (Preorder Rewards unrecieved). I can confirm that the Credits were placed as pending into your
account as pending on November 15th. However, it was labeled as our default MicrosoftStore.com offer and not the unique Watch Dogs 2 offer. However, the offers are the same. Since you are a Rewards member, using one of these offers awards you 15,000 Credits
instead of $10 gift cards. The 15,000 Credits were deposited into your account on November 23rd. This Credit event can be reviewed from your MyStatement on the MyRewards page.