Missing Rewards credits

Jed1Kn1ght420 · Nov 11, 2017

I recently spent $49.99 on dlc for World of Tanks. Normally the credist show up within a few days. They have not shown up yet. There should be another 2000 rewards credits for apending $30 or more on dlc for free to play games. Thank you

:)

DRE DAE R60LLIN · Nov 11, 2017

Missing reward credits

missing credits for reward missions

NeoMetalShadow · Nov 11, 2017

Missing rewards

I am missing a lot of reward credits and I understand a transition is happening currently but I’m missing the, are it’s worrying me.

XBLRewards8 · Nov 13, 2017

Hello Jed1Kn1ght420,

From the FAQ:

What content can I earn a % back on purchases for?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
or Xbox Gift Cards, still do not qualify.

Since this purchase was a consumable, it would not be eligible for MyVIP payback. Also from the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

So it would not have been possible for Credits to show up "within a few days", even if this purchase had been MyVIP eligible. Also:

What type of Rewards can I earn?

In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or by getting a % back with a MyVIP Star Rank.

...

Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for your % back on purchases with
your MyVIP Star Rank.

So it would not be possible to get Credits for both this purchase from MyVIP and an offer, if this purchase had been eligible for MyVIP.

We see that the Credits for your FREEdom Rewards completion are currently pending in your account.

AfroSamurai313

How long has it been? The credits should show as pending about 96 hours after you redeemed them.

it has been three days xD i guess i have to keep checking then >_<

M203 REGULATOR

Thank you for your reply. I appreciate it. That's the thing though every other time credits have been calculated at the end of the month. They still show up as "pending". I was just concerned that the points I earned from rebates had not been calculated
for July.

Smwutches

Keep in mind that if you're looking for VIP rebate credits, rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too early to see credits pending for July purchases.

XBLRewards8

Hello FrostGoblinYT,

Apologies for the inconvenience. We have reached out to the platform team and identified why this did not complete automatically. We will adjust your account for this offer, and you should see the Credits pending by the end of next week at the latest.

XBLRewards8

Hello CharlieJoe,

Apologies for the inconvenience. We will adjust your account for completion of the offer. You should see the Credits pending in your account no later than the end of next week!

Missing Rewards credits