Missing reward points

Discus and support Missing reward points in XBoX Rewards & Social to solve the problem; I sent a screenshot to XBLRewards8 regarding my missing points from Forza Horizon 3 preorder, but have not heard back yet. Thanks, Aaron... Discussion in 'XBoX Rewards & Social' started by Aaron Michael, Oct 30, 2016.

  1. Aaron Michael
    Aaron Michael Guest

    Missing reward points


    I sent a screenshot to XBLRewards8 regarding my missing points from Forza Horizon 3 preorder, but have not heard back yet.

    Thanks,

    Aaron

    :)
     
    Aaron Michael, Oct 30, 2016
    #1
  2. o0PipBoy0o
    o0PipBoy0o Guest
    Points missing again

    Hello,

    so until few hours to new month and some Points missing again.

    Freedom Rewards

    1000 Rewardpoints missing for completing Gametime

    - Paladins 5hours = done

    - Fallout Shelter 5 hours = done

    - Marvel Heroes 5 hours = done

    1000 points missing

    Franken Rewards

    10000 points missing

    collect 5 Achievements from a Game

    Walking dead Season 1 - done 5000 points missing

    collect all Franken Rewards - done 5000 points missing

    Please check this, Thank you and happy Halloween.

    Greatings
     
    o0PipBoy0o, Oct 30, 2016
    #2
  3. AlexA.A
    AlexA.A Guest
    Xbox live Rewards

    Xbox Rewards issues missing my Xbox Rewards points
     
    AlexA.A, Oct 30, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Missing reward points

    Hello AaronB360,

    We have verified that the email link is correct, and reviewed your purchase from multiple sources, but all our systems say you made your purchase from the Xbox store and not a phsyical (disc) purchase from the MicrosoftStore.com site. Therefore, your purchase
    was not eligible for that offer. You may have opened up a different link and purchased from the normal xbox store.
     
    XBLRewards8, Oct 31, 2016
    #4
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Missing reward points