Missing Reward from live stream

Discus and support Missing Reward from live stream in XBoX Sales and Promo to solve the problem; Watched the sea of thieves on both PC and xbox and never got the item. 247af4c7-ce32-47e1-a780-381dc494ebbf Discussion in 'XBoX Sales and Promo' started by TeraPhoenix, Mar 29, 2018.

  1. TeraPhoenix
    TeraPhoenix Guest

    Missing Reward from live stream


    Watched the sea of thieves on both PC and xbox and never got the item.

    :)
     
    TeraPhoenix, Mar 29, 2018
    #1
  2. Commodus
    Commodus Guest
    Missing rewards from both streams

    Hi Team.

    I watched both the Inside Xbox show and the Sea Of Thieves stream on launch day and haven't received the mix pot rewards.

    My Mixer account is linked to my MSA, that's how I login into it.

    Can you help please?

    Thanks
     
    Commodus, Mar 29, 2018
    #2
  3. Missing rewards from both streams

    Hi there!

    Happy to help, can you check your Xbox messages for those codes?

    If you do not see the content please post back and let us know!
     
    Mister Getafix, Mar 29, 2018
    #3
  4. Missing Reward from live stream

    Hi there TeraPhoenix, thanks for reaching out.

    We took a closer look and forwarded you more info about this to your Xbox Live Message Center. We hope that helps Missing Reward from live stream :)
     
    Mister Cazador, Mar 30, 2018
    #4
  5. Mister Cazador Win User

    Missing Reward from live stream

    Hi there TeraPhoenix, thanks for reaching out.

    We took a closer look and forwarded you more info about this to your Xbox Live Message Center. We hope that helps :)
  6. Mister Getafix Win User

    Missing rewards from both streams

    Hi there!

    Happy to help, can you check your Xbox messages for those codes?

    If you do not see the content please post back and let us know!
  7. ProtunedNZ Win User

    another livestream get it whilt its hot

    Thanks OP, missed the other live stream
  8. XBF Javier R Win User

    Promotional Ebony Flintlock 16th

    Hello again Eastcoast,

    Once again, as provided by the Xbox Mixpot FAQ, supplies are limited, but that alone does not confirm that you will not receive the reward from viewing the stream.

    We would like to remind you that it states within the FAQ that rewards can take up to "one week or less from the end of the Xbox Live streaming event."

    There is time for the reward to be given, we advise waiting out that time to ensure that the item is not received.

    Best wishes!
  9. Mister Mascot Win User

    Haven't received my preorder points

    Hey there, was this apart of Xbox Live Rewards by chance? If so, you'll actually want to reach out on the Rewards Forums for help with missing points on your account. Xbox Live Rewards Forums
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Missing Reward from live stream

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