Missing Reward Credits

RustyVolcano575 · Jun 20, 2017

i bought Forza 5 GotY Edition but i haven't received the reward points for buying the game

:)

DRE DAE R60LLIN · Jun 20, 2017

Missing reward credits

missing credits for reward missions

NeoMetalShadow · Jun 20, 2017

Missing rewards

I am missing a lot of reward credits and I understand a transition is happening currently but I’m missing the, are it’s worrying me.

XBLRewards8 · Jun 21, 2017

Hello RustyVolcano575,

The only offer that purchase would have been eligible for was last week's Throwback Thursday offer. However, since your purchase of Forza 5 was not made during the offer period, and was made in May, it was not eligible for that offer.

AfroSamurai313

How long has it been? The credits should show as pending about 96 hours after you redeemed them.

it has been three days xD i guess i have to keep checking then >_<

M203 REGULATOR

Thank you for your reply. I appreciate it. That's the thing though every other time credits have been calculated at the end of the month. They still show up as "pending". I was just concerned that the points I earned from rebates had not been calculated
for July.

Smwutches

Keep in mind that if you're looking for VIP rebate credits, rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too early to see credits pending for July purchases.

XBLRewards8

Hello FrostGoblinYT,

Apologies for the inconvenience. We have reached out to the platform team and identified why this did not complete automatically. We will adjust your account for this offer, and you should see the Credits pending by the end of next week at the latest.

XBLRewards8

Hello CharlieJoe,

Apologies for the inconvenience. We will adjust your account for completion of the offer. You should see the Credits pending in your account no later than the end of next week!

Missing Reward Credits