Missing reward credits

Hi,

Last time i got rewards for a game was 12/04/17. After that date i bought 5 more games.

ReCore,

Tropico 5 - Penultimate Edition,

Cities: Skylines - Xbox One Edition,

NBA Playgrounds,

Injustice™ 2,

The Stick Of Truth™ (360 Game not sure if that counts.).

And i think this is not the first time.

Thanks in advance,

Michel ()

:)

 

Missing reward credits

missing credits for reward missions

 

Missing rewards

I am missing a lot of reward credits and I understand a transition is happening currently but I’m missing the, are it’s worrying me.

 

Hello SabreDarkness,

Your purchases in March have already been Rewarded and deposited. For reference, the MyStatement on the MyRewards page contains all past deposit and Credit activity.

Pre-orders are not eligible for MyVIP, as stated in our FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

So your pre-order of Cities: Skylines in April did not qualify for payback. Regarding your purchases in May, also from our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.