Missing reward credits.

hello,

I have had a look at my current pending balance of rewards points. I completed the robo rewards offer for November. On my statement it say's iv completed step 1,2 and 3. The step im missing is step 4, but on the offer its clearly stated that once the first
3 steps are completed you get step 4 completed automaticaly because that is all that's required to unlock step 4 and complete it. Can someone please check this for me so that I can get the full 10,000 rewards credits like the offer stated. My statement only
shows 8,000 credits.

Thank You

Sam

:)

 

Missing reward credits

missing credits for reward missions

 

Missing rewards

I am missing a lot of reward credits and I understand a transition is happening currently but I’m missing the, are it’s worrying me.

 

Hello FrostGoblinYT,

Apologies for the inconvenience. We have reached out to the platform team and identified why this did not complete automatically. We will adjust your account for this offer, and you should see the Credits pending by the end of next week at the latest.