Missing Reward Credit after purchasing through MicrosoftStore.com

Discus and support Missing Reward Credit after purchasing through MicrosoftStore.com in XBoX Rewards & Social to solve the problem; Hello, I received an xbox live rewards promotion email for the Ghost Recon game. Purchased a gold edition hard copy from MicrosoftStore.com for the... Discussion in 'XBoX Rewards & Social' started by DanDMenace, Mar 16, 2017.

  1. DanDMenace
    DanDMenace Guest

    Missing Reward Credit after purchasing through MicrosoftStore.com


    Hello,

    I received an xbox live rewards promotion email for the Ghost Recon game. Purchased a gold edition hard copy from MicrosoftStore.com for the 15,000 reward credits as the promotion email stated and waited past the 96 hours for the credits to appear as pending. I
    verified today and still my credits are not there. Could someone please help me with this? Is not the first time I try to take advantage of the promotion deals and I would hate to miss another opportunity to earn rewards.

    :)
     
    DanDMenace, Mar 16, 2017
    #1
  2. HappyTroopa
    HappyTroopa Guest
    Microsoftstore vs Xbox Store

    I have Xbox Live Rewards too but I think the $15 Rewards credit is only good if you buy the physical copy through MicrosoftStore.com...?
     
    HappyTroopa, Mar 16, 2017
    #2
  3. Venom011
    Venom011 Guest
    Microsoftstore vs Xbox Store

    That deal is only through the store. I was just saying that you do get rewards for digital but not as nice as that current deal through the MS store.
     
    Venom011, Mar 16, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Missing Reward Credit after purchasing through MicrosoftStore.com

    Actually for that offer the credits should show as pending about 15 days after the game shipped. So it would be too early to see the credits pending for that offer.
     
    Smwutches, Mar 16, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello DanDMenace,

    From the FAQ for that offer:

    —When will I receive my Rewards Credits?

    Your Rewards Credits should appear as pending within 15 days of your game’s shipping date.

    Since it has not yet been 15 days since the release of that title, it is too early to see any pending Credit.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Missing Reward Credit after purchasing through MicrosoftStore.com

    Actually for that offer the credits should show as pending about 15 days after the game shipped. So it would be too early to see the credits pending for that offer.
  7. XBLRewards8 Win User

    Missing Reward Credit after purchasing through MicrosoftStore.com

    Hello DanDMenace,

    From the FAQ for that offer:

    —When will I receive my Rewards Credits?

    Your Rewards Credits should appear as pending within 15 days of your game’s shipping date.

    Since it has not yet been 15 days since the release of that title, it is too early to see any pending Credit.
  8. XBLRewards8 Win User

    I've bought 2 several games under microsoft store, but they are not under MyVIP and reward points

    Hello vicchow17,

    Purchases from the MicrosoftStore.com are not eligible for MyVIP. The only way to currently get Rewards for those purchases is from our MicrosoftStore.com pre-order offer. That offer awards pre-order purchases with Credits which appear as pending 15 days
    after the shipment date.
  9. Smwutches Win User

    I havent got my 10000 credit code for ghost reecon wildlands

    Credits for that offer will be given about 15 days after the game ships as long as you purchased it from microsoftstore.com. For help with the Rewards program, it's best to post in the Xbox Rewards Questions forum.
  10. XBLRewards8 Win User

    problems with my reward points still not received them after my pre-order

    Hello Vemonus Smithy,

    The only way to receive Credits for a single pre-order is through our MicrosoftStore.com offer, which rewards 15,000 Credits for a single physical (disc) purchase off of MicrosoftStore.com. Since your purchase was a digital pre-order, it was not eligible
    for any Credits. However, it did award one punch on the Games on Demand punchcard. That offer requires the purchase of three eligible games to complete the offer and receive 15,000 Credits.
Thema:

Missing Reward Credit after purchasing through MicrosoftStore.com

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