Missing Remnant Resistance Pack - Rise Of The Tomb Raider Digital Deluxe Edition

I purchased Rise Of The Tomb Raider Digital Deluxe Edition during the Winter Sale on the Xbox Store and have yet to receive the Remnant Resistance Pack DLC that was to be included with the game. I have received everything else but this and I have checked
My Games & Apps -> Rise Of The Tomb Raider and it is not there. I also cannot download it from the Xbox Store. I have contacted Microsoft Support multiple times and I have got a different answer every time. I would like to know when I will receive the DLC
that I paid for because I would like it before I finish the game.

Thanks in advance if you could handle this quickly.

:)

 

Missing Remnant Pack

Missing Remnant pack with my Rise of the Tomb Raider Digital Deluxe purchase

 

No Remnant Resistance Pack again.

Hello.

I previous pre-purchased package edition of Rise of Tomb Raider. Later I realized that package edition IS NOT provided with bonus package, ie.Remnant resistance.

I found 33% gold discount for Deluxe edition today, so I purchased deluxe edition again in order to get Remnant resistance along with Season pass. Although description for Deluxe edition indicates that it includes Remnant resistance, I still do not get Remnant
resistance pack.

So I report here for some assitance. thank you in advance.

 

Hey there ShasRai!

That particular pack is included with the pre-order edition of the game. You wouldn't have access to that content if purchased after the game's release. Apologies for any confusion!

 

That's not what it said when I purchased the game though. It said in the game description that it included the Remnant Resistance Pack. It did not mention anything about it being a pre-order only bonus.

 

The Remnant Resistance Pack is now downloading. It appeared in the Marketplace after the new Xbox update.

 

Hey there ShasRai!

Glad to hear that you were able to get the issue sorted! If any issues pop up in the future, feel free to create a new thread. Thanks in advance!