missing redeemed gift card funds

SHADOW NABBZ · Feb 4, 2016

I redeemed a gift card onto my account and it was verified by xbox, yet I can't seem to find the funds anywhere. I have tried redeeming it again but it says it has already been used.

Any ideas??

:)

Smwutches · Feb 4, 2016

Missing Redeemed Gift Card

It's the page where you redeem your points for stuff. There's a contact link at the bottom of the page - https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=m...

Dodger Style · Feb 4, 2016

Missing Redeemed Gift Card

It won't let me send anything there. It just keeps timing out and says

Sorry, the page you requested is not available.

bowski477 · Feb 4, 2016

If you look on account.microsoft.com do you see the added funds in the bottom left?

RaNdOmXxChomper · Oct 31, 2018

I have redeemed a gold membership today and got email confirming it but not showing on my account !!! Help

RaNdOmXxChomper

I have redeemed a gold membership today and got email confirming it but not showing on my account !!! Help

bowski477

If you look on account.microsoft.com do you see the added funds in the bottom left?

Salmoro

There is no possible way; If the Gift Card code of the funds is already redeemed.

ngocphi

When you purchase an Xbox gift card, make sure that the currency you use matches the currency associated with the recipient’s billing account. Otherwise, the recipient will be unable to redeem the gift card.

If you redeem an Xbox gift card in a country that doesn’t match the country associated with your billing account, you won’t be able to use those funds.

The funds in your Microsoft account can’t be transferred after you redeem your Xbox gift card.

You can’t use funds in your Microsoft account to purchase physical goods from online stores.

Smwutches

Yes, you can use the points to redeem gift cards and then use those funds to purchase the console through the Microsoft store. Just keep in mind, once you redeem points for a gift card, the funds expire in 90 days. So with the way stock is right now, it may be difficult to know when to redeem them.

missing redeemed gift card funds