Missing rebate

Discus and support Missing rebate in XBoX Rewards & Social to solve the problem; Hi, I noticed that I never got the reward credits for my purchases last month. I got my mission credits, and the credits for the March survey. Today I... Discussion in 'XBoX Rewards & Social' started by LordxNoctis, Apr 3, 2017.

  1. LordxNoctis
    LordxNoctis Guest

    Missing rebate


    Hi, I noticed that I never got the reward credits for my purchases last month. I got my mission credits, and the credits for the March survey. Today I see the credits for the April survey posted, so now I'm wondering why I haven't received my credits for
    my purchases last month.

    :)
     
    LordxNoctis, Apr 3, 2017
    #1
  2. Outtatime71
    Outtatime71 Guest
    missing 10% vip rebate

    Hi, I have just checked my pending xbox live rewards vip rewards that I have earned and I noticed that this month I will only get 5% back and not the 10% I should be getting for being a gold member, I have had no breaks in my xbox live gold membership and
    I am at the 5 star ranking so I do not understand why I am only being awarded 5% back, can anyone please look into this for me. many thanks
     
    Outtatime71, Apr 3, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    missing 10% vip rebate

    Hello Outtatime71,

    Apologies for the inconvenience. It looks like our system misinterpreted your renewal into a different subscription as a break in service. We will adjust your account with a duplicate Credit event to reflect the double Credit amount you should get from Gold
    Status. This copied event should appear as additional pending Credit by the end of next week.
     
    XBLRewards8, Apr 3, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Missing rebate

    It's still too early to see credits pending for March purchases. Rebates are calculated after the end of the month and given by the 15th of the next month.
     
    Smwutches, Apr 3, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello LordxNoctis,

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending. Keep in mind that purchases that go towards offers do not also go toward MyVIP payback, so your purchases that went towards Simply Rewarding will not also award
    payback.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Missing rebate

    It's still too early to see credits pending for March purchases. Rebates are calculated after the end of the month and given by the 15th of the next month.
  7. XBLRewards8 Win User

    Missing rebate

    Hello LordxNoctis,

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending. Keep in mind that purchases that go towards offers do not also go toward MyVIP payback, so your purchases that went towards Simply Rewarding will not also award
    payback.
  8. XBLRewards8 Win User

    Missing rebates and Gold status

    Hello QuiCkz Ninja,

    We see that you are now being recognized as a Gold member, and received your April payback at the Gold level. Apologies for any inconvenience caused by this delay.
  9. Smwutches Win User

    Missing rebates and Gold status

    Support will check your gold, but it's too early to see credits pending for March purchases. Rebates are calculated after the end of the month and given by the 15th of the next month.
  10. QuiCkz Ninja Win User

    Missing rebates and Gold status

    Hello ,

    There is currently an issue with Gold subscriptions that we are working with another team on resolving. However, we will take steps to duplicate payback to reflect the double amount from Gold status. Regarding payback from March from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
    Hello,

    Not yet accredited

    :-(
Thema:

Missing rebate

Loading...

  1. Missing rebate - Similar Threads - Missing rebate

  2. I purchased an Xbox gift card and it is missing some letters/ numbers after I scratched it...

    in XBoX Accessibility
    I purchased an Xbox gift card and it is missing some letters/ numbers after I scratched it...: The Xbox gift card u purchased is missing some numbers/ letters. I 8cdfecc1-8d21-455f-8ed1-1356f8448a5a

  3. Missing memory

    in XBoX on Consoles
    Missing memory: i swear this thing is a virus but i have no way to prove it, I've ran multiple virus scans using windows defender, ESET, windows safety scan and a couple other apps I've even factory reset my...

  4. I scratched off to see the code the letters and numbers are missing. What should I do?

    in XBoX on Windows
    I scratched off to see the code the letters and numbers are missing. What should I do?: I purchased a Xbox gift card and when I scratched off to see a code and the letters and numbers are missing. What should I do? 9fb5ed8d-9f28-4e8f-84b1-bc99fcbae07e

  5. Game Pass Ultimate Perks Missing After Renewal

    in XBoX Games and Apps
    Game Pass Ultimate Perks Missing After Renewal: Hi everyone, I recently renewed my Game Pass Ultimate subscription but I've noticed that my perks are missing. Before the renewal, I used to have access to the Game Pass Ultimate Perks section...

  6. Game Pass Ultimate perks missing after renewal

    in XBoX Games and Apps
    Game Pass Ultimate perks missing after renewal: Hello everyone, I recently renewed my Game Pass Ultimate subscription, but I've noticed that the perks that usually come with it are missing from my account. I've tried logging out and back in,...

  7. Bo6 missing dlc pack for zombies

    in XBoX Games and Apps
    Bo6 missing dlc pack for zombies: My friends can play warzone but not zombies or multiplayer. It says missing dlc pack 9e09d95b-5ec2-492d-8f27-4bd7301cd922

  8. xbox gift card code has part of code missing

    in XBoX Games and Apps
    xbox gift card code has part of code missing: Xbox gift card part of code missing efc08478-4b2d-4e1f-ac05-3cf33a1adceb

  9. Unable to log into Minecraft, claims Windows Product Activation is damaged or missing. On...

    in XBoX Accessibility
    Unable to log into Minecraft, claims Windows Product Activation is damaged or missing. On...: Error Code: 0x80004005 code: Eroded Badlands. A file that the Windows Product Activation (WPA) requires is damaged or missing. Please reboot, verify system permissions, and make sure your...

  10. Ark dlc’s are missing but I remember buying them

    in XBoX Games and Apps
    Ark dlc’s are missing but I remember buying them: recently changed my Xbox to a series x and I moved all the ark stuff but I noticed it didn’t have scorched earth and Extinction I didn’t notice it until now I have there order numbers but they not...