Missing Purchases

Discus and support Missing Purchases in XBoX on Consoles to solve the problem; I made several purchases for Pinball FX2 on my first xbox one. When I upgraded to the one S, none of my purchased tables are showing on the one S.... Discussion in 'XBoX on Consoles' started by AndreTheNerd76, May 10, 2017.

  1. AndreTheNerd76
    AndreTheNerd76 Guest

    Missing Purchases


    I made several purchases for Pinball FX2 on my first xbox one. When I

    upgraded to the one S, none of my purchased tables are showing on the

    one S. I emailed Zen, and they said it is a Microsoft issue. When I

    select a pack and choose "manage game", the info says "this product is

    installed", but the tables are still not available to play. Can anyone help?

    :)
     
    AndreTheNerd76, May 10, 2017
    #1
  2. Omnisentry
    Omnisentry Guest
    Omnisentry, May 10, 2017
    #2
  3. JaySv408
    JaySv408 Guest
    Missing purchase

    Last night I bought 1,100 COD points which is $9.99 for Call Of Duty Blacks Op 3 and I didn't get the purchase so I made one more for the same amount and got it. This moring I made one more purchase of $2.99 and I got it as well but I am still missing my
    first purchase.
     
    JaySv408, May 10, 2017
    #3
  4. DarthRaitu Win User

    Missing purchase

    Hey JaySv408

    You're not alone in this issue - a lot of members are having the same problem with COD points. Activision did have an issue but it's apparently fixed now so I assume they are working their way through crediting the points to accounts that have been purchased
    while their system has had issues. If you still don't receive the points on Monday, then I would check your bank to ensure the funds have left your account, and then contact Activision for an update.

  5. JaySv408 Win User

    Missing purchase

    I reset my console and everything its been 9 hours already and I got 2 of my purchase but not my 3rd one and they were all the same for the same game and account.
  6. EggsBoxJuan Win User

    Missing purchase

    Pretty much yes. You only ever own a license to use digital games and that license can be revoked for numerous reasons. You could try requesting a refund due to the circumstances but exactly how that would pan out I don't know.
  7. Mister Cazador Win User

    Missing Purchase

    Hi there uglahhhh, thanks for reaching out and we're sorry to hear about the frustrating experience.

    However, for a billing issue of this nature you'll need to reach back out to
    Chat or Phone support     as we're afraid these types of issues are not handled via the forums.
  8. Legends Future Win User

    a miss purchase

    Microsoft doesn't give refunds, better watch out for your nephew next time and keep the contoller out of reach
Thema:

Missing Purchases

Loading...

  1. Missing Purchases - Similar Threads - Missing Purchases

  2. With an Xbox gift card where the code is damaged or missing Is there any other way to add...

    in XBoX on Windows
    With an Xbox gift card where the code is damaged or missing Is there any other way to add...: Hi, so my son got an Xbox gift card as a gift and when he pulled off the tape for the code to add the Xbox card about 3/4s of the code came off with the tape. Is there any other way to redeem the...

  3. Planes are missing from FS2020

    in XBoX Games and Apps
    Planes are missing from FS2020: Hello, there. My dad bought me a copy of the Premium Deluxe edition on Steam. With the family plan, he shared the game with me, and I downloaded it. Now, after playing for quite a while, I...

  4. Missing maps cod mw3 (2011) digital.

    in XBoX Games and Apps
    Missing maps cod mw3 (2011) digital.: Hi, I am missing maps in a recently bought modern warfare 3 (2011) digital version, in the special ops section - missions (12missing), says classified, even though has 3 stars for completion. I...

  5. Missing something i paid for.

    in XBoX Games and Apps
    Missing something i paid for.: On plants versus zombies garden warfare two, I purchased the torch and trials bundle and got everything except for the 50 rainbow stars I was promised. It’s been over 24 hours since I purchased...

  6. I purchased an Xbox gift card and it is missing some letters/ numbers after I scratched it...

    in XBoX Accessibility
    I purchased an Xbox gift card and it is missing some letters/ numbers after I scratched it...: The Xbox gift card u purchased is missing some numbers/ letters. I 8cdfecc1-8d21-455f-8ed1-1356f8448a5a

  7. Missing items that were purchased while my account was a child account.

    in XBoX Games and Apps
    Missing items that were purchased while my account was a child account.: I finally removed myself from my Microsoft family and made my account no longer a child account, as it was supposed to happen three years ago and never did, and I am now missing nine dlc purchases...

  8. Missing Minecoin Purchases iOS

    in XBoX on Windows
    Missing Minecoin Purchases iOS: My son plays Minecraft on iPad. He had purchased items with minecoins without signing into a Microsoft account. His purchased skins are no longer visible and there was a message asking him to...

  9. Why has my purchase history between 2012 and early 2013 as gone missing??

    in XBoX Games and Apps
    Why has my purchase history between 2012 and early 2013 as gone missing??: I contacted xbox Support about me losing my Grand Theft Auto San Andreas for Xbox 360 when I downloaded Grand Theft Auto definitive edition. my Xbox said I do not own this game but previously I...

  10. Why is my game missing the add-on I purchased years ago

    in XBoX Games and Apps
    Why is my game missing the add-on I purchased years ago: My game add-on was removed by Microsoft and it's telling me to need to buy the add on again df6abac4-fd68-40df-8167-cef3c198b3b9