Missing purchases on rewards

Discus and support Missing purchases on rewards in XBoX Rewards & Social to solve the problem; I made a number of purchases in the online Xbox store on 3/4 and they haven't posted any rewards to my account or given me credit for the simply... Discussion in 'XBoX Rewards & Social' started by ReallyWeakGuy, Mar 10, 2017.

  1. ReallyWeakGuy
    ReallyWeakGuy Guest

    Missing purchases on rewards


    I made a number of purchases in the online Xbox store on 3/4 and they haven't posted any rewards to my account or given me credit for the simply rewarding promotion.

    :)
     
    ReallyWeakGuy, Mar 10, 2017
    #1
  2. REECEWITHAPOON
    REECEWITHAPOON Guest
    Missing rewards points 50000 to be exact

    Missing rewards points for purchase of new Xbox one s on Dec 15th no points pending
     
    REECEWITHAPOON, Mar 10, 2017
    #2
  3. Dandaman999
    Dandaman999 Guest
    So many missing purchases from my time on Xbox

    I have been an xbox Live Rewards member since 2012 and have only ever made purchases on one Microsoft account. I am missing rewards data for multiple Gold subscriptions and many game purchases, especially in the last year. Thanks.
     
    Dandaman999, Mar 10, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Missing purchases on rewards

    Hello ReallyWeakGuy,

    Apologies for the inconvenience. There was a delay in our purchase information that caused Rewarding to happen later than the usual 96 hour period. We have since processed these transactions, and the Credits are now pending in your account.
     
    XBLRewards8, Mar 13, 2017
    #4
  5. XBLRewards8 Win User

    Missing purchases on rewards

    Hello ReallyWeakGuy,

    Apologies for the inconvenience. There was a delay in our purchase information that caused Rewarding to happen later than the usual 96 hour period. We have since processed these transactions, and the Credits are now pending in your account.
  6. XBF Brad A Win User

    Microsoft Rewards Points Did Not Redeem In Cash

    Hello Russo,

    Sorry for the issue with the rewards. You can fill out a
    Microsoft rewards request form     For the missing currency you purchased. Also check the email associated with the Rewards account and see if you got the confirmation email of the purchase. make sure you signing in the Xbox console with the same account also.

    Thanks,

    Brad
  7. TuskedSphinx328 Win User

    Missing reward points for Minecraft purchase?

    I hope I'm not going to get the run-a-round for 400 points now... I mean 400 points equals to what $5 USD? .. that would be lame.

    thanks
  8. IWGCBettiePage Win User

    Missing reward points for Minecraft purchase?

    Hello Tusked, see this post for information about what to do about the missing promo points

    http://forums.xbox.com/xbox_forums/xbox_support/f/2505/t/181484.aspx     . MS Points and Rewards Points are two similar, but different things. MS points are purchased, Rewards points are earned and are used like MS points once you have accrued a certain amount.
  9. Boutsisavath Win User

    Missing reward points for Minecraft purchase?

    Has the promotion ended? I think promotional rewards are awarded 5-12 weeks after the end of the promotion date.
Thema:

Missing purchases on rewards

Loading...

  1. Missing purchases on rewards - Similar Threads - Missing purchases rewards

  2. Xbox Gamer Picture Changed out of nowhere and Recent Log-In and Activity is Missing.

    in XBoX Accessibility
    Xbox Gamer Picture Changed out of nowhere and Recent Log-In and Activity is Missing.: Hi everyone, I was wondering whether anyone else has experienced the following and can give me some pointers on what to do next. When I turned on my Xbox an hour ago I saw that my gamer...

  3. Cannot download game from store: error missing element

    in XBoX Games and Apps
    Cannot download game from store: error missing element: There’s really no other way to describe as such. I am trying to download Halo Wars 2, before it would say something along the lines of “error cannot install, missing element” so I tried...

  4. Games missing from library.

    in XBoX Games and Apps
    Games missing from library.: I haven't played Forza Horizon 4 in a couple of years, and Forza Horizon 5 in somewhat of a year. I unistalled both of the games some time ago, and now I wanted to reinstall them, only to find...

  5. «Looking for Group» features missing - Desperate for help!

    in XboX Insiders
    «Looking for Group» features missing - Desperate for help!: Hello! Im new to the subreddit, and in dire need of help. I have been using the Looking for Group-feature in the gamebar on PC for years to find parties. A few months ago, most Games disappeared...

  6. Weekly pulse being reset despite not missing a week.

    in XboX Insiders
    Weekly pulse being reset despite not missing a week.: 2 weeks ago my weekly pulse was reset. On the bugged week it reset me back to week 2, not 1. I should be on 80 weeks right now but instead i'm on 3. Would this ever even be restored to my account...

  7. Missing resolutions on XBSX on unaccustomed TV

    in XboX Insiders
    Missing resolutions on XBSX on unaccustomed TV: Hello everybody, I hope you're doing fine. I'm temporarily living in my parents place because my apartment is going through reconstructions. I was setting up my XBSX on the spare TV in my...

  8. Missing Minecoin Purchases iOS

    in XBoX on Windows
    Missing Minecoin Purchases iOS: My son plays Minecraft on iPad. He had purchased items with minecoins without signing into a Microsoft account. His purchased skins are no longer visible and there was a message asking him to...

  9. Why has my purchase history between 2012 and early 2013 as gone missing??

    in XBoX Games and Apps
    Why has my purchase history between 2012 and early 2013 as gone missing??: I contacted xbox Support about me losing my Grand Theft Auto San Andreas for Xbox 360 when I downloaded Grand Theft Auto definitive edition. my Xbox said I do not own this game but previously I...

  10. Why is my game missing the add-on I purchased years ago

    in XBoX Games and Apps
    Why is my game missing the add-on I purchased years ago: My game add-on was removed by Microsoft and it's telling me to need to buy the add on again df6abac4-fd68-40df-8167-cef3c198b3b9