missing promotion

Discus and support missing promotion in XBoX Sales and Promo to solve the problem; I had ordered xbox one with a bundle . It was supposed to come with a $60.00 Microsoft gift code and still never received this. Have checked all... Discussion in 'XBoX Sales and Promo' started by TotaledPigeon54, Dec 30, 2015.

  1. TotaledPigeon54
    TotaledPigeon54 Guest

    missing promotion


    I had ordered xbox one with a bundle . It was supposed to come with a $60.00 Microsoft gift code and still never received this. Have checked all e-mails junk and spam.I like to have it this since it was purchased.

    :)
     
    TotaledPigeon54, Dec 30, 2015
    #1
  2. xXxMystic 71xXx
    xXxMystic 71xXx Guest
    missing promotion

    order number: 6119625648 and the title of the game Red Dead Redemption 2: Ultimate Edition
     
    xXxMystic 71xXx, Dec 30, 2015
    #2
  3. JamesIsLost
    JamesIsLost Guest
    JamesIsLost, Dec 30, 2015
    #3
  4. Mister Quimby
    Mister Quimby Guest

    missing promotion

    Hey there TotaledPigeon54!

    Sorry to hear that you have not received your code yet! Just to clarify, if you purchased your bundle through the Microsoft Online Store, you will need to reach out to

    Microsoft Store Support     for further assistance. If you purchased your console through a different retailer, you will need to reach out to the original purchase retailer for further assistance. Thanks for understanding!
     
    Mister Quimby, Dec 31, 2015
    #4
  5. ngocphi Win User

    Games with Gold - Vegas and The Crew

    No if you missed a sale or promotion you missed it
  6. Allebas Win User

    Borderlands 2: Commander Lilith & the Fight for Sanctuary Promotion Ended Early

    You missed out on the promotion if you want it now you have to pay $14.99. I believe the promotion ended at Midnight. Sorry you missed out on it.
  7. Mister Beep Win User

    "Missed Promotion"

    Hey there,

    Thanks for posting! Just a heads up, we work from oldest to newest so an instant response from the forums team is not a guarantee. After reaching out to the appropriate teams, there is another wave of codes going out soon. If you do not receive a code by
    Monday, 11/20, please post back here to let us know!
  8. SurgicalMedusa Win User

    "Missed Promotion"

    anyone know how long it takes to get a reply from SUPPORT???
  9. Ambassador Kingz Win User

    missing promotion

    I'm not sure which promotion your missing based on your post but I assume its the GTA bucks. Based on the Microsoft Store page, "After pre-ordering your copy of Red Dead Redemption 2 through the Microsoft Store, this
    GTA$2,000,000 bonus will be delivered to your Xbox message center in 7-10 days."

    If you've never received the message I'd recommend reaching out to official support here: https://support.xbox.com/en-US/contact-us#5:0:6

    If an automated assistant pops up click no thanks and scroll to the bottom. Then be sure to click on either "Chat with Xbox Support" or "Request a Call" to reach someone at official support.
Thema:

missing promotion

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