Missing promotion Dlc

Hello all.

I preordered 7 days to die from the xbox store, but haven't received the walking dead skin pack. ?

Regards Sosa.

:)

 

missing promotion

I had ordered xbox one with a bundle . It was supposed to come with a $60.00 Microsoft gift code and still never received this. Have checked all e-mails junk and spam.I like to have it this since it was purchased.

 

missing promotion

Hey there TotaledPigeon54!

Sorry to hear that you have not received your code yet! Just to clarify, if you purchased your bundle through the Microsoft Online Store, you will need to reach out to

Microsoft Store Support for further assistance. If you purchased your console through a different retailer, you will need to reach out to the original purchase retailer for further assistance. Thanks for understanding!

 

Hi Brian,

This is Vin from Xbox chat support as promised this is the link direct to our Promotions team where you can inquire about the free contents that comes with your pre-order.

forums.xbox.com/.../4272.aspx

Simply post your concern and they will respond to your issue as soon as possible. Make sure that you are also signed-in with the account you used at pre-ordering the game.

Thanks!

Vin

Xbox Chat Support

 

Hey there Sosa 87!

The Walking Dead Skin Pack hasn't been sent out yet for pre-orders. Please keep an eye out on your Xbox Live Messages for communications on this. Thanks a ton for your patience!