Missing previously owned Xbox 360 game

Discus and support Missing previously owned Xbox 360 game in XBoX Games and Apps to solve the problem; I am not able to find Sonic Generations title on ready to install section. This is a previously owned game on xbox 360 and I can no longer see it... Discussion in 'XBoX Games and Apps' started by Marcos A. P. Almeida Jr., Mar 1, 2020.

  1. Marcos A. P. Almeida Jr.
    Marcos A. P. Almeida Jr. Guest

    Missing previously owned Xbox 360 game


    I am not able to find Sonic Generations title on ready to install section. This is a previously owned game on xbox 360 and I can no longer see it anywhere.

    Not sure exactly when, but the purchase history dates back to 2011 only.

    :)
     
    Marcos A. P. Almeida Jr., Mar 1, 2020
    #1
  2. Marcos A. P. Almeida Win User

    Missing previously owned Xbox 360 game

    That link returns ^no results^ which is odd.
  3. schnurren Win User

    Missing previously owned Xbox 360 game

    Hello Marcos,

    That is strange indeed. Maybe something happened (as it is going to be a Games with Gold game starting March 16th).

    Can you check in this link and tell us if you are able to find it under your purchase history? : https://live.xbox.com/en-CA/download/history

    If not, please contact Xbox Support team so they can fix the issue. https://beta.support.xbox.com/contact-us
  4. HyperVenom523 Win User

    Missing previously owned Xbox 360 game

    That is very weird I should get my X360 and finish them before I loose them too
  5. Tomesso Win User

    Missing previously owned Xbox 360 game

    Hi there,

    I had the same issue with one of X360 games. I recommend you to follow the link that schnurren provided you, and the support can help you out.
  6. Marcos A. P. Almeida Win User

    Missing previously owned Xbox 360 game

    Yeah probably, but what should I do? If I've purchased that it should be available for download. I can see it available for purchase as if I've never bought it.
Thema:

Missing previously owned Xbox 360 game

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