missing points?

Discus and support missing points? in XBoX Rewards & Social to solve the problem; I bought my xbox one from Best Denki in Singapore, am I still eligible to get the 50,00 rewards credits? And if so, I have not received the email.... Discussion in 'XBoX Rewards & Social' started by GilleanYves2004, Jun 20, 2017.

  1. GilleanYves2004
    GilleanYves2004 Guest

    missing points?


    I bought my xbox one from Best Denki in Singapore, am I still eligible to get the 50,00 rewards credits? And if so, I have not received the email. Please help!

    :)
     
    GilleanYves2004, Jun 20, 2017
    #1
  2. Munkey Boy
    Munkey Boy Guest
    Missing / wanted features

    Tones is spot on. The 360 wireless pads were always wireless so no switch was needed. The new XB1 pads are wired data when plugged in with any USB cable, wireless when not.
     
    Munkey Boy, Jun 21, 2017
    #2
  3. ogunther
    ogunther Guest
    Deus Ex: Mankind Divided Deluxe Edition - Season Pass shows "Owned" but I cannot install and am not getting the SP DLCs

    Just to be clear, here are the items I paid for (via the Season Pass) that I am still missing:

    Assault Pack:

    - 2 Frag Grenades (Missing)

    - 2 EMP Grenades (Missing)

    Tactical Pack:

    - 3 Smoke Grenades (Missing)

    - 2 Gas Grenades (Missing)

    Additional Season Pass Items:

    - 4 Praxis Kits (Missing)

    - 1000 Crafting Parts (Missing)

    - 5000 Credits (Missing)

    - 5 Booster Packs (Missing)

    - 20 Chipsets (Missing)

    This is not only affecting me but other players as well. When are we going to receive the items we have already paid for?

    Here is the thread on Square-Enix's site (http://forums.na.square-enix.com/showthread.php?t=190774) showing even more people affected. We need an answer otherwise we'll
    be forced to take action to get our money back.
     
    ogunther, Jun 21, 2017
    #3
  4. Smwutches
    Smwutches Guest

    missing points?

    Generally when there are offers to receive credits for purchasing hardware, the purchase has to be made through microsoftstore.com so the program can track it. If there is currently an offer to receive credits for purchasing hardware, the offer has to be
    listed on the Missions page of the site or you have to have received an email before you make the purchase. Unless there is a targeted offer for members, there are currently no offers to receive credits for purchasing a console.
     
    Smwutches, Jun 21, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello GilleanYves2004,

    Purchases from physical store locations are not eligible for the Xbox Live Rewards program.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. callum1507 Win User

    missing points

    This wad a dashboard promotion. I purchased in 28 January 12 months x box live gold with 800 points
  7. Mister Gwyther Win User

    missing points

    Hey there Callum! If this was a prepaid card, the points should have been a separate code on that card that you needed to enter. If this was a promotion you purchased on the dashboard, can you let us know exactly when in January you went to Gold and what
    the promotion was for? Let us know, thanks!
  8. Smwutches Win User

    Missing points

    In order for support to check into it for you, you'll need to post in the Xbox Rewards Questions support forum.
  9. Smwutches Win User

    Missing Points

    With the Xbox rewards program, it's not possible to have 372 credits. Are you referring to the Microsoft Rewards program? If so, you would need to contact their customer support via their redemption page.
  10. Smwutches Win User

    Missing Points

    For help with the Microsoft Rewards program, you'll need to contact their customer
    support
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missing points?

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