Missing points

Can you please check my account and explain why I haven't received any rewards points, even though I've purchased and played several games? Thank you!

:)

 

Points missing again

Hello,

so until few hours to new month and some Points missing again.

Freedom Rewards

1000 Rewardpoints missing for completing Gametime

- Paladins 5hours = done

- Fallout Shelter 5 hours = done

- Marvel Heroes 5 hours = done

1000 points missing

Franken Rewards

10000 points missing

collect 5 Achievements from a Game

Walking dead Season 1 - done 5000 points missing

collect all Franken Rewards - done 5000 points missing

Please check this, Thank you and happy Halloween.

Greatings

 

Call of Duty points promotions bug

Hey KoD Ouija -

Gotcha! Are the 5,000 CoD Points the only thing you're missing or are there additional missing items/points?

 

You would need to post in the support section of the forum in order for support to check your account. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least
1 star level in order to receive VIP rebates.

 

This is what pops up when I clicked on support. All I see are people complaining about not receiving points anyway. How are you supposed to get stars? Why isn't any of this explained somewhere? I've seen nothing on it and I've looked all over this site and
Xbox live. There are references to it, but nothing specific on how you're supposed to get stars or earn points. Just seems like they didn't work out the kinks, kinda like bo3.

 

All offers for earning credits are listed on the Missions page of the site.

Star levels are based on how much you spend in the marketplace. Subscriptions, in-game consumables, and preorders do not count. You can see how much you need to spend for each level at http://rewards.xbox.com/terms-and-conditions