Missing points

Discus and support Missing points in XBoX Rewards & Social to solve the problem; This is an ongoing issue for a few years now I've done everything the email says I still don't have my points. What is up with this? And I don't want... Discussion in 'XBoX Rewards & Social' started by ItsGameOverNow, Dec 18, 2016.

  1. Missing points


    This is an ongoing issue for a few years now I've done everything the email says I still don't have my points. What is up with this? And I don't want to say the same excuse that you guys know that this is an issue and your senior team is working on it because
    3 years is Long enough to fix this issue

    I've posted on here before with no help. There has to be a way to force the points in to account. I have over 30k + waiting for me.

    I've called Xbox support and they cant help me since they dont support it. If there anyone i can talk to for more then a post. All i get is a post and then dead air.

    What can support system is this?

    What's the point of using this program if its not going to work.

    :)
     
    ItsGameOverNow, Dec 18, 2016
    #1
  2. o0PipBoy0o
    o0PipBoy0o Guest
    Points missing again

    Hello,

    so until few hours to new month and some Points missing again.

    Freedom Rewards

    1000 Rewardpoints missing for completing Gametime

    - Paladins 5hours = done

    - Fallout Shelter 5 hours = done

    - Marvel Heroes 5 hours = done

    1000 points missing

    Franken Rewards

    10000 points missing

    collect 5 Achievements from a Game

    Walking dead Season 1 - done 5000 points missing

    collect all Franken Rewards - done 5000 points missing

    Please check this, Thank you and happy Halloween.

    Greatings
     
    o0PipBoy0o, Dec 18, 2016
    #2
  3. Miss Bijoux
    Miss Bijoux Guest
    Call of Duty points promotions bug

    Hey KoD Ouija -

    Gotcha! Are the 5,000 CoD Points the only thing you're missing or are there additional missing items/points?
     
    Miss Bijoux, Dec 18, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Missing points

    Hi ItsGameOverNow. The last deposit made to your account was on August 12, 2015. This deposit issue began in September 2015. Unfortunately, there is not yet a resolution to the deposit issue you are having. The Payment Operations team is working on it. Once
    there is a fix, we will make a deposit to your account. Sorry for the inconveniences.
     
    XBLRewards3, Dec 20, 2016
    #4
  5. callum1507 Win User

    missing points

    This wad a dashboard promotion. I purchased in 28 January 12 months x box live gold with 800 points
  6. Mister Gwyther Win User

    missing points

    Hey there Callum! If this was a prepaid card, the points should have been a separate code on that card that you needed to enter. If this was a promotion you purchased on the dashboard, can you let us know exactly when in January you went to Gold and what
    the promotion was for? Let us know, thanks!
  7. Smwutches Win User

    Missing points

    In order for support to check into it for you, you'll need to post in the Xbox Rewards Questions support forum.
  8. Smwutches Win User

    Missing Points

    With the Xbox rewards program, it's not possible to have 372 credits. Are you referring to the Microsoft Rewards program? If so, you would need to contact their customer support via their redemption page.
  9. Smwutches Win User

    Missing Points

    For help with the Microsoft Rewards program, you'll need to contact their customer
    support
Thema:

Missing points

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