Missing points for already owned items

Discus and support Missing points for already owned items in XBoX Rewards & Social to solve the problem; I have previously purchased 3 items which are on the “my offers” section of Microsoft rewards. These include far cry 5, Xbox live gold, and the game... Discussion in 'XBoX Rewards & Social' started by snakedude3x39, Jun 18, 2018.

  1. snakedude3x39
    snakedude3x39 Guest

    Missing points for already owned items


    I have previously purchased 3 items which are on the “my offers” section of Microsoft rewards. These include far cry 5, Xbox live gold, and the game pass. I purchased these through the Xbox marketplace and not through the rewards app. Far cry 5 is worth
    6,000 points and both the Xbox live and game pass are worth 100 each. I have tried to open the game and redeem my points, but I was unable. I request that my points be rewarded to my account. Please let me know on any future development on this issue.

    :)
     
    snakedude3x39, Jun 18, 2018
    #1
  2. Miss Bijoux
    Miss Bijoux Guest
    Call of Duty points promotions bug

    Hey KoD Ouija -

    Gotcha! Are the 5,000 CoD Points the only thing you're missing or are there additional missing items/points?
     
    Miss Bijoux, Jun 18, 2018
    #2
  3. Lavindathar
    Lavindathar Guest
    Microsoft Studio DLC Sale! (Ends 27/07)

    Already owned 90% of the stuff on sale, but it finally gave me an excuse to pick up the Halo Wars DLC.

    Also owned every item on the "other" sale including the avatar items. Doh. Gimme something new!
     
    Lavindathar, Jun 18, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Missing points for already owned items

    For help with the Microsoft Rewards program, you would need to contact their customer
    support.
     
    Smwutches, Jun 19, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Missing points for already owned items

    Hello,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  7. Smwutches Win User

    Missing points for already owned items

    For help with the Microsoft Rewards program, you would need to contact their customer
    support.
  8. Humunculy Win User

    NexGen Box

    But what about all the games that they own already, If the downloaded items will be transferable and the games will be compatible then there is no point of doing that.
  9. Miss Bijoux Win User

    Call of Duty points promotions bug

    Hey KoD Ouija -

    Gotcha! Are the 5,000 CoD Points the only thing you're missing or are there additional missing items/points?
  10. Legends Future Win User

    missing item brought with points

Thema:

Missing points for already owned items

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