Missing Oscar movie promo credit

Discus and support Missing Oscar movie promo credit in XBoX Sales and Promo to solve the problem; I have not received the promo credit for the promotion - Buy 5 Oscar winning movies at $4.99 and get $25 in credit back. I bought the movies in the... Discussion in 'XBoX Sales and Promo' started by KurishMarurade, Mar 22, 2018.

  1. KurishMarurade
    KurishMarurade Guest

    Missing Oscar movie promo credit


    I have not received the promo credit for the promotion - Buy 5 Oscar winning movies at $4.99 and get $25 in credit back. I bought the movies in the stipulated timeframe and everyone else I know have already received theirs.

    I'd like to get the $25 credit I'm due; or, at the very least, the movie licenses be revoked and my money refunded for the same. I have not yet watched the movies or opened them yet.

    Please do the needful.

    :)
     
    KurishMarurade, Mar 22, 2018
    #1
  2. KurishMarurade
    KurishMarurade Guest
    Did not receive credit for febuary movie promotion

    There was a promo for buying 5 Oscar movies on sale for 4.99 and getting $25 back. I have not been credited with the money even though I bought the movies within the stipulated time frame.

    Has this happened to anyone else? Is there a way to resolve this issue?
     
    KurishMarurade, Mar 22, 2018
    #2
  3. Dsschiff
    Dsschiff Guest
    Did not receive credit for Store purchases, please help

    I purchased 34 movies on Feb 21 from the store. Each said it would provide $5 credit by march 7, for a total $170, as part of an Oscar special.

    I have not received the credit. I talked to Microsoft support then posted in Xbox rewards they sent me here.

    Please help asap.. thank you
     
    Dsschiff, Mar 22, 2018
    #3
  4. Mister Getafix
    Mister Getafix Guest

    Missing Oscar movie promo credit

    Heya!

    We recommend reaching out to the
    chat or phone team     so they can determine when the transactions were completed and provide that content if it has not already been provided.

    Post back and let us know if you run into any issues reaching out to them!
     
    Mister Getafix, Mar 23, 2018
    #4
  5. Mister Getafix Win User

    Missing Oscar movie promo credit

    Heya!

    We recommend reaching out to the
    chat or phone team     so they can determine when the transactions were completed and provide that content if it has not already been provided.

    Post back and let us know if you run into any issues reaching out to them!
  6. Saeleth Win User

    Resident Evil 3 Pre-order bonuses

    Check your messages on your XBox, my movie code was sent to me via Xbox message. I was happy to get the free movie, annoyed tho that I missed out on 6k rewards points because I pre-ordered and didnt buy after the points promo started.
  7. PanzerFaust72 Win User

    pre-order the movie fury to get promo code for would of tanks

    i AM ALSO HAVING NO RESULTS ACTIVATING MY FURY MOVIE PROMO CODE. I WANT RESULTS CREDIT, OR THE GOLD COINS THAT EQUAL THE PROMO CONTENTS. LETS BAND TOGETHER AND CONTACT WARGAMING.NET/ XBOX360 LIVE GOLD ETC. I GOT THE MOVIE ON THE 27TH OF DEC, THE CODE CAME
    TODAY AND I AM NOT ABLE TO GET IT ACTIVE. I HAVE TRIED EVERYTHING ALSO. CONTACT ME AND WE WILL DISCUSS A GROUP ACTION AGAINST THE ISSUE.
  8. XBLRewards8 Win User

    Missing my movie credits

    Hello SPUTNIK1965,

    Since you only have two purchases this month (one of 9.99 and the other of 3.99), you have not completed any offers. From the FAQ:

    MUST WATCH Earn 3,000 Rewards Credits and 5 MyVIP Gems by spending at least $30 before tax on featured digital new release movies and/or TV shows in the Microsoft Store. To see the current qualifying titles, please see Question 2.

    TRIPLE FEATURE Earn 1,000 Rewards Credits and 5 MyVIP Gems by spending at least $4 before tax on 3 separate movie rentals in the Microsoft Store.

    MOVIE MARATHON Earn 3,000 Rewards Credits and 5 MyVIP Gems by spending at least $25 before tax on any digital movie content in the Microsoft Store. You may either rent or buy movie titles, so long as your total amount spent reaches the $25 limit.

    While we do give some wiggle room for your .99 and chip in the extra .01, you still have not spent at least $30 on select content for Must Watch, you only have two movie purchases total, so it would not be possible to complete Triple Feature, and since your
    spending is roughly $14, you have not completed Movie Marathon.
  9. Miss Bijoux Win User

    Build Your Oscar Collection Movie Offer

    Hey Striker!

    That particular promotion was one offered through the Microsoft Store/Movies and TV, not Xbox. For further assistance with the promotion, you'll want to head over to the

    Movies and TV     forum. We cannot assist with the promotion as it was not offered through the console.

    Apologies for any frustrations this may cause.

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
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Missing Oscar movie promo credit

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