MISSING MYVIP STAR RANK 5 CREDITS.

Discus and support MISSING MYVIP STAR RANK 5 CREDITS. in XBoX Rewards & Social to solve the problem; I am missing 2 months of rewards. I am a gold member Star rank 5. 10% on purchase. I have spent an upward of $300 on my Xbox in April alone. Why have I... Discussion in 'XBoX Rewards & Social' started by Trigun Ninja, May 16, 2017.

  1. Trigun Ninja
    Trigun Ninja Guest

    MISSING MYVIP STAR RANK 5 CREDITS.


    I am missing 2 months of rewards. I am a gold member Star rank 5. 10% on purchase. I have spent an upward of $300 on my Xbox in April alone. Why have I not received any credits.

    :)
     
    Trigun Ninja, May 16, 2017
    #1
  2. XyberDAWG
    XyberDAWG Guest
    80,000 credits pending

    see attachment.

    [table][tr][td]03/31/17 - MyVIP Star Rank 5 (Gold) - 15,000 Credits [/td][/tr][tr][td]03/09/17 - Simply Rewarding Offer - 6,000 Credits [/td][/tr][tr][td]02/28/17 - MyVIP Star Rank 5 (Gold) - 3,000 Credits [/td][/tr][tr][td]01/31/17 - MyVIP Star Rank 5 (Gold) - 16,000 Credits [/td][/tr][tr][td]12/31/16 - MyVIP Star Rank 5 (Gold) - 48,000 Credits[/td][/tr][/table]
     
    XyberDAWG, May 16, 2017
    #2
  3. angelsk-3E8CD543-1941-4F81-939B-4901948BE6A4
    angelsk-3E8CD543-1941-4F81-939B-4901948BE6A4 Guest
    Missing rewards credits from November 2016

    Hi,

    I was looking over my past reward points earnings and I noticed that November didn't give me credit for being Gold, even though my subscription is valid for over another year and hasn't lapsed.

    31/10/16 - MyVIP Star Rank 1 (Gold) - 1,000 Credits

    30/11/16 - MyVIP Star Rank 1 - 400 Credits

    31/12/16 - MyVIP Star Rank 1 (Gold) - 800 Credits

    Please can I get my missing 400 credits MISSING MYVIP STAR RANK 5 CREDITS. :)

    Thank you.

    Jo
     
    angelsk-3E8CD543-1941-4F81-939B-4901948BE6A4, May 16, 2017
    #3
  4. Smwutches
    Smwutches Guest

    MISSING MYVIP STAR RANK 5 CREDITS.

    April's rebate has been delayed while they fix an issue.
     
    Smwutches, May 16, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Trigun Ninja,

    Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
    confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account. Your March Credits were already pending, and were a part of your April 12th deposit.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    MISSING MYVIP STAR RANK 5 CREDITS.

    Hello Trigun Ninja,

    Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
    confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account. Your March Credits were already pending, and were a part of your April 12th deposit.
  7. Smwutches Win User

    MISSING MYVIP STAR RANK 5 CREDITS.

    April's rebate has been delayed while they fix an issue.
  8. Gixxer17 Win User

    My 250 points i did not receive them after answering the survey

    Haven't gotten the credits for this either and i'm not getting reward credits for purchases i made in december with my MyVIP 1 star rank.
  9. phillykid903 Win User

    hi 3rd post now and i still ask why i havent gotten any of my deposits since october???

    this is the best i could do

    Close Window

    Print Window

    MyStatement
    All you need to know about your rewards, at a glance. See what activities you've completed on Xbox One or Xbox 360, track your month-to-month progress, and watch your lifetime Rewards Credits total grow.

    Total Pending Rewards Credits: 0
    Lifetime Credits Earned: 239,650
    Lifetime Microsoft Points Earned: 1,390
    Pending Credits
    Credits you've earned that have not yet been converted to cash and deposited into your Microsoft account.

    11/30/16 - MyVIP Star Rank 4 (Gold) - 4,800 Credits

    10/31/16 - MyVIP Star Rank 4 (Gold) - 9,600 Credits

    09/30/16 - MyVIP Star Rank 4 - 10,400 Credits
  10. Smwutches Win User

    MyVIP Star Rank Credits

    Support will double check them for you, but keep in mind that subscriptions, in-game consumables, preorders, and another other content that is eligible towards another offer on the site will not count towards your rebate.
Thema:

MISSING MYVIP STAR RANK 5 CREDITS.

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