Missing MyVIP Gems

Discus and support Missing MyVIP Gems in XBoX Rewards & Social to solve the problem; Hi, I checked the number of MyVIP Gems I had the other day, and it was at 137. I just checked again and it's now at 107, and I haven't spent any. Can... Discussion in 'XBoX Rewards & Social' started by Eden0032, Nov 4, 2017.

  1. Eden0032
    Eden0032 Guest

    Missing MyVIP Gems


    Hi,

    I checked the number of MyVIP Gems I had the other day, and it was at 137. I just checked again and it's now at 107, and I haven't spent any. Can you please look into this?

    Thanks

    :)
     
    Eden0032, Nov 4, 2017
    #1
  2. Mountain Dew
    Mountain Dew Guest
    MyVIP Gems Missing

    Hello Xbox Live Rewards team,

    Seems there's another issue that's cropped up on my account. As of yesterday I was showing 122 MyVIP Gems in the account, and now it's only showing 2, and I haven't used any on any of the perks.

    I think somehow it reset and my completing the survey for the month put 2 back in there...if I had to make a guess. I also haven't seen any gems added for recent purchases either leading up to noticing this.

    Thanks for looking into this. Missing MyVIP Gems :)
     
    Mountain Dew, Nov 4, 2017
    #2
  3. Mountain Dew
    Mountain Dew Guest
    MyVIP Gems Missing

    Just checked and everything is now looking exactly as it should. Kudos on the quick response and fix. Missing MyVIP Gems :)
     
    Mountain Dew, Nov 4, 2017
    #3
  4. Kenneth_S.
    Kenneth_S. Guest

    Missing MyVIP Gems

    This clearly sounds like something that should be in the Support Section, and not in the regular Questions Section. Hope one can move this post over so it comes to the right ppl.
     
    Kenneth_S., Nov 4, 2017
    #4
  5. XBLRewards8 Win User

    MyVIP Gems Missing

    Hello Mountain Dew,

    We detected an issue with Gems on Friday, and have recently received word that a fix has been deployed by our web team. We see that your gem count has been updated back up to the hundreds range again. Are you still seeing an abnormally low amount?
  6. Mountain Dew Win User

    MyVIP Gems Missing

    Just checked and everything is now looking exactly as it should. Kudos on the quick response and fix. :)
  7. Kenneth_S. Win User

    Missing MyVIP Gems

    This clearly sounds like something that should be in the Support Section, and not in the regular Questions Section. Hope one can move this post over so it comes to the right ppl.
  8. XBLRewards8 Win User

    VIP reward not working?

    Hello SargentDynamit8,

    Unfortunately, since the program has ended in your region, you can no longer spend Gems or use the MyVIP Vault. As stated in the transition FAQ:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?You’ll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused
    MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership
    is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
  9. Smwutches Win User

    VIP Vault

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
    Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
Thema:

Missing MyVIP Gems

Loading...

  1. Missing MyVIP Gems - Similar Threads - Missing MyVIP Gems

  2. With an Xbox gift card where the code is damaged or missing Is there any other way to add...

    in XBoX on Windows
    With an Xbox gift card where the code is damaged or missing Is there any other way to add...: Hi, so my son got an Xbox gift card as a gift and when he pulled off the tape for the code to add the Xbox card about 3/4s of the code came off with the tape. Is there any other way to redeem the...

  3. Planes are missing from FS2020

    in XBoX Games and Apps
    Planes are missing from FS2020: Hello, there. My dad bought me a copy of the Premium Deluxe edition on Steam. With the family plan, he shared the game with me, and I downloaded it. Now, after playing for quite a while, I...

  4. Missing maps cod mw3 (2011) digital.

    in XBoX Games and Apps
    Missing maps cod mw3 (2011) digital.: Hi, I am missing maps in a recently bought modern warfare 3 (2011) digital version, in the special ops section - missions (12missing), says classified, even though has 3 stars for completion. I...

  5. Missing something i paid for.

    in XBoX Games and Apps
    Missing something i paid for.: On plants versus zombies garden warfare two, I purchased the torch and trials bundle and got everything except for the 50 rainbow stars I was promised. It’s been over 24 hours since I purchased...

  6. Xbox One X system diagnostics missing

    in XBoX on Consoles
    Xbox One X system diagnostics missing: We have an Xbox One X that keeps crashing and we are trying to ascertain why. Online recommendations and other answers here state to try the following: 1. Press the Xbox button on your...

  7. I have a Xbox gift card with numbers missing on the back of the card

    in XBoX Games and Apps
    I have a Xbox gift card with numbers missing on the back of the card: I’ve purchased a Xbox gift card with the numbers missing on the back of the card. df3b2364-f66a-4a07-bc30-bec50180dd1a

  8. DLC of life is strange strange missing.

    in XBoX Games and Apps
    DLC of life is strange strange missing.: I bought all the DLC/Chapters of life is strange years ago, and recently I switched over to a new Xbox (with the same Xbox account I've always had) and all my life is strange DLC's are missing....

  9. I purchased an Xbox gift card and it is missing some letters/ numbers after I scratched it...

    in XBoX Accessibility
    I purchased an Xbox gift card and it is missing some letters/ numbers after I scratched it...: The Xbox gift card u purchased is missing some numbers/ letters. I 8cdfecc1-8d21-455f-8ed1-1356f8448a5a

  10. Long Time Supporters Miss Out on 1000 MyVIP Gems???

    in XBoX Rewards & Social
    Long Time Supporters Miss Out on 1000 MyVIP Gems???: I have a major complaint already with the new MyVIP Gems. For every Achievement Tier you move up, you get a substantial number of gems (500 for Overlord!). The problem is, anyone who has been a...