Missing my VIP Star rewards credits

I'm trying to find out why I haven't received any of the reward credits for my VIP Star rank, I have received them for August & September, but not for October & November. I have made purchases in both months, but have not received any rewards for them? Can
someone please explain why I have not received any points & how to get this fixed?

:)

 

Xbox rewards + VIP disappeared!

what happened to my VIP level and my rewards? I had 1600 credits and some progress to my 5th star and now everything is gone !

 

Missing Credits Rewards

Hi, I believe I am missing the credits rewards for my last 3 purchases on Xbox LIVE.

On October 24th I purchased Resident Evil 7, on November 16th I purchased Star Wars Battlefront 2 in the Elite Trooper Deluxe Edition (which was already out at that date as opposed to the standard edition, so this was not a pre-order) and last friday, November
24th I purchased Forza Motorsport 7.

It seems like none of these purchases have earned me credits rewards corresponding to my VIP star rank 2, at least they didn't show up in my feed.

The last time I did receive credits rewards was on September 30th, for a couple of game purchases.

Can please someone look into that?

Thank you and best rewards.

 

Rebates are calculated after the end of the month and given by the 15th of the next month, so it's too early to see credits pending for November purchases. You'll want to post in the Xbox Rewards Questions forum so support can check your rebate for October.
Keep in mind, subscriptions, in-game consumables, preorders, and any content that counted towards another offer on the site would not have counted towards your rebate.