Missing my rewards

Discus and support Missing my rewards in XBoX Rewards & Social to solve the problem; seems too be a problem with my rewards. I had 4 stars and now it says earn stars here. And all my lifetime points is missing?! Something most have... Discussion in 'XBoX Rewards & Social' started by cribbel, Mar 9, 2017.

  1. cribbel
    cribbel Guest

    Missing my rewards


    seems too be a problem with my rewards. I had 4 stars and now it says earn stars here. And all my lifetime points is missing?!

    Something most have happened.

    Pls make it go back

    :)
     
    cribbel, Mar 9, 2017
    #1
  2. AlexA.A
    AlexA.A Guest
    Xbox live Rewards

    Xbox Rewards issues missing my Xbox Rewards points
     
    AlexA.A, Mar 9, 2017
    #2
  3. walmartlies
    walmartlies Guest
    Rewards not depositing

    my rewards points not depositing into my accounts missing on deals here
     
    walmartlies, Mar 9, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Missing my rewards

    Hello cribbel,

    Apologies for the confusion. There was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly see what appeared as no account at all. We have hotfixed this issue, and you should now be seeing account information
    that is accurate up to yesterday morning. We are currently working on getting this information up to date to this morning. Apologies for the inconvenience.
     
    XBLRewards8, Mar 9, 2017
    #4
  5. Smwutches Win User

    My rewards are missing

    There are currently no offers to receive credits for purchasing controllers. If you purchased a design lab controller by December 17 and did not receive credits, you'll want to post in the Xbox Rewards Questions support forum so support can check into it
    for you.
  6. maxen Win User

    My rewards are missing

    Hi Fall3nElder,

    Did you purchase the Xbox One X and those games during their promotional periods? If not (including buying it before then), it's unlikely the Rewards programme will award you the points.
  7. XBLRewards8 Win User

    Missing my rewards

    Hello cribbel,

    Apologies for the confusion. There was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly see what appeared as no account at all. We have hotfixed this issue, and you should now be seeing account information
    that is accurate up to yesterday morning. We are currently working on getting this information up to date to this morning. Apologies for the inconvenience.
  8. Trollin Thunder Win User

    XBOX and netflix

    Ahhh my bad, I missed the "rewards" part of his post.
  9. DJ Widget74 Win User

    Microsoft Bonus Points not Awarded

    @ Miss Kleo, Yes I still need help. I still have not received any emails, or notification about my reward points. I have checked my rewards account as well. No Pending rewards or anything.
Thema:

Missing my rewards

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