Missing money

Discus and support Missing money in XBoX on Windows to solve the problem; So I pre ordered a game about a week ago and apparently a ghost cancelled/refunded it but not only did I not receive the money back but now I won't be... Discussion in 'XBoX on Windows' started by APOLLOdrakon, Jan 12, 2023.

  1. APOLLOdrakon
    APOLLOdrakon Guest

    Missing money


    So I pre ordered a game about a week ago and apparently a ghost cancelled/refunded it but not only did I not receive the money back but now I won't be able to pre order again this isn't the first time and I'm getting tired of having to fight with Microsoft just to get screwed I also went to gift someone a game and upgrade took money but never delivered so my question is where can I speak to a human of Microsoft so I can get this situation resolved peacefully?

    :)
     
    APOLLOdrakon, Jan 12, 2023
    #1
  2. Ricardo Lechuga Win User

    *MISSING MONEY*

  3. SwordofWhedon Win User

    Missing Money

    My first guess would be that you had a past due game pass payment. You should look at your purchase history at account.Xbox.com. No one here has the ability to look at your account or handle anything having to do with money, you’ll need to open up a ticket at support.Xbox.com
  4. JosefLBohorquez Win User

    Missing Money

    Where did you purchased the gift card?

    If you purchased 4x$15 gift cards, in your order history appears 4 redemptions?
    (Change x4 and $15 for the quantity and value that you purchased)
  5. Zay Cooper Win User

    Missing Money

    I redeemed the cards yesterday and i still have $45
  6. JosefLBohorquez Win User

    Missing Money

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Zay

    Are you able to see all the cards redeemed in your Microsoft account order history?
    https://account.microsoft.com/billing/orders

    And, when did you redeemed the gift cards? Recently?

    I'll be waiting for your reply, greetings from another Microsoft user
Thema:

Missing money

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