Missing Money

Discus and support Missing Money in XBoX on Windows to solve the problem; I have redeemed $60 worth of gift cards and i only have $45.01 in my balance i look at my order history and it say i only redeemed the gift cards so... Discussion in 'XBoX on Windows' started by Zay Cooper, Jul 19, 2022.

  1. Zay Cooper
    Zay Cooper Guest

    Missing Money


    I have redeemed $60 worth of gift cards and i only have $45.01 in my balance i look at my order history and it say i only redeemed the gift cards so why am i missing $14.99?

    :)
     
    Zay Cooper, Jul 19, 2022
    #1
  2. Ricardo Lechuga Win User

    *MISSING MONEY*

  3. SwordofWhedon Win User

    Missing Money

    My first guess would be that you had a past due game pass payment. You should look at your purchase history at account.Xbox.com. No one here has the ability to look at your account or handle anything having to do with money, you’ll need to open up a ticket at support.Xbox.com
  4. JosefLBohorquez Win User

    Missing Money

    Where did you purchased the gift card?

    If you purchased 4x$15 gift cards, in your order history appears 4 redemptions?
    (Change x4 and $15 for the quantity and value that you purchased)
  5. Zay Cooper Win User

    Missing Money

    I redeemed the cards yesterday and i still have $45
  6. JosefLBohorquez Win User

    Missing Money

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Zay

    Are you able to see all the cards redeemed in your Microsoft account order history?
    https://account.microsoft.com/billing/orders

    And, when did you redeemed the gift cards? Recently?

    I'll be waiting for your reply, greetings from another Microsoft user
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Missing Money

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